Wynn Las Vegas and Encore

Did not stay here but gambled here. The smoke is overpowering at this location. The casino is beautiful, but the amount of smoke here seemed worse than other casinos. I do not see how the employees can work in this amount of smoke.

Stayed in the Tower Suites. Attractive furnishings and good sized room. Not a suite in any modern sense of the word. Extraordinarily quiet though if you are facing the golf course side, not the strip side which is noisy. There really isn’t any sense of elegance or grace to the current set up. Reception is shoved to the back while upgrades are made to the older area. The lobby area is essentially a bar that you either skirt around or go through to the elevators. The clientele has slipped a lot too. While checking in one of my family members an extraordinarily hostile guest came roaring in about some invasion of privacy by staff. He seemed drunk and I’d have to say the manager on the scene handled the situation well. Helped to have three security guards there immediately too. But again, not something you see in other cities (not blaming the Wynn for it, just the client). Room service was speedy and accurate but the food pretty bland and uninviting. Small shower in oversized bathroom. Good gym. My knock on the place is that’s it’s a casino and not a suite of any sort. The first is what it is. The second is on them.

I stayed at Wynn Tower Suites at the beginning of April 26. This is simply one of the most gorgeous, 5-star hotel experiences I have experienced in my life and I have stayed at some excellent hotels. Very attentive service, you do not have to wait on line at any of the breakfast restaurants -- you are given priority, a gorgeous Wynn room and best of all - probably the best view of The Sphere available.

The hotel is very clean and the customer service was excellent. The price was reasonable but we stayed during off season. The hotel was very crowded but they had enough staff to handle it. The only strange thing was that we requested two extra flat sheets on the first night and they told us they do not provide these! I called another receptionist and they did provide it. I just thought that was the strangest thing. The pool is very small and crowded and therefore I did not use it. For such a large resort they should have more pools and bigger ones. We bought a small sandwich at the hotel for $23! It was not even good. Therefore, do not eat at the hotel. They are very pricy. I will stay again.

Our day was very enjoyable. We had the pleasure of meeting Michael who was helping out at the front desk. He was an absolute gem. Made our stay all the worthwhile.