Wynn Las Vegas and Encore

I chose to go to Las Vegas to celebrate my birthday. I did a solo trip on purpose so that I could come and go and do as I pleased. The Wynn Hotel Casino used to be a pretty good place to gamble. Now I can tell that gambling has changed in terms of being user friendly. I had a really good win record in past years. I noticed that now things have drastically changed. I literally spent 5 to 7 hours on one machine trying to win something significant. To no avail. I spent hundreds of dollars where in the past I won hundreds of dollars sometimes thousands. Las Vegas in general is wondering why it is losing tourists. they seem to forget that gamblers made the city. Now they seem to be against gamblers. It used to be common to hear people winning frequently. Now you rarely see someone winning. You rarely see Casino employees paying someone for a jackpot. I was there for four days in October 2025 and not once did I see anyone get paid for a jackpot. How do these people think that they can attract tourists with this low level of winning? Las Vegas used to represent a place for everyone to go to. Your social and financial status did not matter. Now you're better off if you're rich. The average person cannot play these crazy minimum tables that they have at the Wynn Hotel Casino, by the way. I walked around and looked at the craps tables minimum to bet. The minimums range from $15-$25. That is absolutely insane. I don't know where things went left. If Las Vegas wants to continue and survive. They better rethink how they present themselves to the average American citizen who travels to Las Vegas. There are many hotel casinos that are Indian casinos in nearby states, especially California. California residence represent the majority of the tourists that are in Las Vegas. But at the rate that Las Vegas is going in terms of costs for hotel rooms cost for food and cost for playing their games, they will definitely lose California resident tourist. I say to you, Mr. and miss American citizen. Don't play the games in the Wynn or the encore casinos. Take your business to off the strip casinos. $15 and $25 minimum craps tables and other gaming tables like blackjack and roulette with minimums like that are absolutely crazy. You deserve better.

To all reading this review, I'm looking to speak with LEE LONG. Please reach out ASAP on TripAdvisor. Thanking you in advance. Jennifer

Stayed at wynn on the 13 October 2025, long waiting time to checkin. Resort fee- which you cant use- i was not provided wifi access. Pool was closed. Furniture was brocken in the room. We didn't habe sleepers as well. Very unfortunately that our stay came up so unpleasant.

Wynn beautiful but very expensive compared to other hotels. Also resort fees add a lot to your bill. Lots of complaints throughout Las Vegas about that. Great service. Restaurants excellent but expensive.

I was there with 4 members of my team for a conference. Pros: incredible water pressure in the shower. Cons: absolutely no one cares about service. Service issues: 1. We did pre-check in to be alerted if our rooms were available early (our conference started at 1pm). By 3pm (check in time) 2 people in our group had not received texts. At 4pm, I called to check on the status of their rooms and was told “check in STARTS at 3pm” and no one is guaranteed a room despite reserving a room. Umm… what? 2. One person in our group has a severe auto immune disease and requires specific food. Despite declaring this six months ahead of the conference, zero food was available for her. When I spoke to the F&B manager, he claimed it was okay because another guy earlier was allergic to tomatoes and he did not get food either. Umm… what? 3. After dinner, we decided to play electronic roulette. We played for several hours, then my team went upstairs as I tried to get back to my $100 starting point. Suddenly all of my money was gone. After 10 mins of sitting there with the “call attendant” button pressed, a lady came over and looked at my play history. Despite 3+ hours of me betting $8-$10/hand, she claimed I had bet $80+ on one hand. She did not check video or give me any alternative options. She just said it was my fault and I was responsible. I’ve played roulette for 15+ year across the world. I have never had this happen. I have to assume based on the other horrible service experiences that this is a money grab ploy by the Wynn. So, I won’t stay, eat, or play here again and will encourage others to steer clear as well. This town is full of people and businesses praying you come to them. No reason to give my $ and patronage to people who could not care less about my experience. 3.