Lausanne Palace & Spa

We visited the legendary Lausanne Palace, known as one of the key locations where delegations from several nations stayed during the signing of the Treaty of Lausanne (July 1923). I came with my family to experience the atmosphere of this historic event — but sadly, it was disappointing. The staff appeared completely unaware of the hotel’s unique heritage and role in world history. I asked several questions, hoping to learn more, but no one could provide clear information — I ended up explaining the history myself. It’s unfortunate that such an iconic property is managed with so little awareness of its past. There is a small museum corner in the lobby, but the main Treaty-related display is poorly placed and barely noticeable. When I showed interest in the hotel’s history, the guest relations manager Lea reacted defensively and was surprisingly impolite, which made us feel uncomfortable. However, Alejandro at reception was outstanding — friendly, professional, and genuinely helpful. If management presented the hotel’s history more visibly and promoted it properly through tours and social media, it could become a true heritage attraction. We came a long way for this visit — but left with a bittersweet impression.

service was impeccable. the staff were fabulous. wonderful spa and fantastic location. highly recommend

Lausanne Palace has been my go to place in Lausanne for several years now. And there’s a good reason, why i keep coming back. The staff is great and very personable. The services are just what you need. And the location puts in the middle of Lausanne. And lastly, Nico (my Labrador) is always welcome.

The hotel is in a great location. Do not be fooled by the map. City center is away from the lake, so you want to be up the hill for all your shopping and eating needs. The staff is fantastic - the concierge recommendations were perfect. Best stay we had in a 9 day trip to Switzerland/France. You are going to pay more for the quality of this hotel. If you can afford it, do it. Get a lakeview room - you won't regret it.

We arrived early so our room wasn’t ready. But they graciously held onto our luggage until our room was ready. We walked around town for a while and had a bite to eat. When we returned to complete the check in process we were pleasantly surprised to learn they had upgraded us to a one bedroom suite with a lake view. The accommodations were incredible! Every detail was pure luxury. All of the staff members were very gracious and genuinely cared about your stay at the palace. They truly go above and beyond. I would highly recommend staying here if you visit Lausanne, Switzerland.