JW Marriott Mauritius

Everything about this resort is five star. The grounds are well maintained, the service is excellent, the food is really good and its a unique location. Rather than call out specific names, every member of staff that I came into contact with could not have been more helpful ams the concierge whats app is a great tool. We stayed as a family and the kids were well entertained with activities/facilities. The resort feels spread out over the grounds which means that it never feels crowded, the only downside of which is a lack of atmosphere in the evenings. But if you want a more relaxed, quieter setting then its great. Ive not stayed at a JW branded hotel before but after this stay im keen to try others.

It is one of the best hotels in what I have been in the world (even better than several of the classified in The 50 best hotels), the rooms are very spacious, the quality of the food is incredible, the location is unbeatable, the sea is cheistalino, clean and full of marine life, the kindness of all the staff is incredible (Ravi our butler made the stay too special), congratulations to JB the manager for the incredible work.

Excellent resort! Amazing and gorgeous location. Entire staff is incredible polite and beyond helpful and accommodating. Grounds are tranquil and lush. Our room and balcony were luxurious. Great place for snorkeling. Only small issue was the water sports. I found out after issuing my complaint that the company the runs the water sports is a 3rd party which shows. The staff there is neither friendly or helpful. I suggested that the gentleman with the ponytail should work at another water sports location not on the JW property. He stands out as not caring or accommodating. I kayaked only once bc I didn’t want to have to encounter him again as I said when I made my complaint to the concierge. I would overall highly highly recommend this property.

We really enjoyed JW Marriott - everything was wonderful. The butler service was excellent, especially Lovishta, who took great care of us and even gave us some special gifts, which made our stay even more memorable. The food overall was great, with good quality ingredients. However, a bit more variety would be appreciated, especially for guests staying longer than a week, as the menu can start to feel a little repetitive. The Indian and Japanese restaurants, in particular, stood out and were truly exceptional. The room was fantastic – spacious, comfortable, and well-appointed. Cleaning service was okay, though there is some room for improvement. The staff across the resort were incredibly helpful and always greeted us with a smile, which really added to the warm atmosphere. Special mention also to the team at the kids club, who were fantastic with the little ones and made their time very enjoyable.

Our April honeymoon at JW Marriott Mauritius was magical. Waking up to ocean views, enjoying breathtaking sunsets, and being pampered by the incredible staff made it unforgettable. Special thanks to Bushra (Concierge) and Ahmed Saeed for their exceptional service—they truly went above and beyond. Every staff member was warm, attentive, and made us feel special. From romantic beach dinners to luxurious comforts, this resort exceeded all expectations. **Highly recommended** for couples seeking a dream getaway! Can’t wait to return!