Grand Hotel Victoria Concept & Spa

We ended our honeymoon here and couldn't have asked for a more luxurious experience. The staff is friendly and caters to every need with a smile. The location is great, as Menaggio offers the most town-like feel (compared to other more touristy-feeling towns on the lake). The hotel is walkable to the town center and ferry stop, but is in a location that provides privacy and quiet. All meals we had at the hotel were great. Our only regret was not spending enough time in the spa!

The setting is sublime! Our room, while well outfitted, was just larger than a small walk in closet. The desk politely told us we had a special room...and that it was. On the 5th floor, likely a former room of the "help." Steps up to the rear facing balcony with a reasonable view. And the spa....wow! And, OMG, could they make it any more confusing. It takes a tour and a few visits to figure the thing out. The bathrooms in the spa are NOT outfitted with the amenities you find in the room. No lotions or any shavers. And try to find the towels, both in the locker room and outside in the spa area. No jacuzzi is over a warmish 90 degrees F or so. And, it's very very dark which I guess the designers think is cool. No, it just adds to the confusion of the set up. The GHV is a beautiful place but needed a bit more thinking and practicality. Do not expect 5 star perfection. Expect 4 star in a flawed 5 star property.

This was our third (and favorite) luxury hotel on our Backroads tour. Our room was right up a marble staircase. The staff are unfailingly attentive and friendly, and I was really pleased to see that they were all wearing white sneakers (!!) which probably contributed to their lovely attitudes. Best breakfast buffet I've ever experienced, with rosti, figs, omelettes, and pastries galore. Dinner was delicious as well. The hotel is right across from the gorgeous lake. I would most definitely love to return to this hotel.

I stayed at the hotel during the stormy weather in September, so the choice of hotel really mattered as naturally that was the most secure place to stay at. I must say I was very impressed by the hard working concierge service, especially Luka, who was guiding us from the moment we arrived at Lake Como to discover that there was no way to get to the hotel by land due to a landslide. I had established connection with the hotel concierge before arrival via WhatsApp and it was very convenient and reassuring once I needed to find out more info on arrival to Lake Como. Also, as the hotel is located in Menaggio, Luka went out of his way to tell us about the best sites we could visit in one day once the weather cleared. The room and the hotel were impeccable - the room was cosy and clean and the hotel had that grand feel to it yet modern and not intrusive. We enjoyed the bar with its bespoke cocktails and amazing service. Also, the spa was a great getaway place when it was raining outside and I spent 4 hours inside. It truly has everything to relax and take it slow. I especially enjoyed the various showers with essential oils. The artificial fire room imitating the forest campfire was a great retreat where we were sipping hot tea to cool down after the sauna. I stayed at another famous hotel in the area, but it can't be compared to Grand Hotel Victoria on many levels. The breakfast service here was also superb with great variety of food. The food was really tasty and most importantly the buffet had everything you could imagine with quick personalised service!

Stayed here with my mom for a few days and we absolutely loved it. The staff was amazing and went above and beyond, the room was spacious and had two bathrooms, and the view and grounds were spectacular! The breakfast buffet was abundant and included with the room. Fresh fruits, juices, hot buffet, large variety of meats, cheeses and pastries, and plenty of gluten free options if needed. We didn’t get a spa treatment, but we checked it out and it looked incredible - various pools and saunas and steam rooms. I want to go back!