Grand Hotel Victoria Concept & Spa

We had a wonderful stay at Grand Hotel Victoria in Lake Como. The hotel is absolutely stunning and located right on the lake, close to shops, restaurants, and the ferry. Our room was large, very clean, and had a big balcony with a view of the pool which we really enjoyed. The front desk and concierge staff were friendly and helpful throughout our stay. Breakfast on the terrace was delicious and the view made it even more special. The only small issue was the service during breakfast. The server was polite, but barely spoke beyond simple greetings, and sometimes just said “yes” to questions without clarifying, which was a bit confusing. Despite that, we had a lovely experience and would definitely return. A perfect mix of comfort, elegance, and a great location.

Recently spent three nights at the Grand Hotel Victoria in Menaggio. The lakeside setting is mere steps away from the busy heart of town, but felt serene. Every staff member we encountered was welcoming, helpful, and dedicated to ensuring our comfort. Our room was in the ‘modern’ building, and featured the most high-tech command system we’ve ever experienced in a hotel, which was impressive, if a bit confusing. (Note: there are no written instructions, and the onscreen icon system is not the most intuitive.). The space was compact, clean, comfortable, quiet, and nicely decorated and appointed, with thoughtfully placed outlets and ports and good wi-fi. The breakfast buffet was vast and memorably good, with seating that offered gorgeous views of the lake and mountains. Altogether a great stay!

A special thanks goes out to Rosella, who showed us all around our room and gave us a good instructions for the sauna facility in the sauna. We did enjoy a massage with Claudia and tiara. The facility was very very good and in the morning we had Daniela, who was very, very good with conversation and explaining all about Menaggio and Como

This amazing hotel made us fall in love with the Lake Como area. Super friendly, helpful staff to make sure you are treated extremely well. Beautiful location with easy access to Menaggio and surroundings. Honestly, the hotel is so wonderful it's perfectly ok to stay close, relax and just enjoy. Be sure to take advantage of the amazing breakfast buffet and not to be missed huge spa. Spa is the perfect way to unwind at the end of your day. Already planning our return trip in order to spend more time in this beautiful part of Italy.

This is a gorgeous old world property, beautifully renovated and modernized; an intermediate size world class hotel on the shore of Lake Como. On check-in, we were given a tour of the entire property before being escorted to our room. The public spaces are tasteful, contemporary and sleek. The level of service and staff attentiveness is second to none. Our room was nicely decorated, with fully automated lights and shades. The door was the heaviest I have ever encountered in a hotel, making the room extremely quiet. I loved the push-button shower. The hotel has a beautiful outdoor pool, a reasonable sized fitness center (which has a lot of treadmills and stationary bikes but could use a bit more weight equipment) and a sensational spa. The highly atmospheric spa (dark with blue mood lighting) has an indoor pool, multiple types of saunas and sensory showers, relaxation rooms, and a jacuzzi, as well as all the usual spa services. It is very relaxing, especially after a full day of hiking. The restaurant is excellent, both food and superb service. The breakfast buffet is sumptuous (loved the freshly squeezed orange juice). The hotel is a short stroll from the center of Menaggio and the ferry dock. Overall, this is simply a fabulous hotel in every respect, a world class five star pampering experience in a beautiful location. I would love to return.