Miraval Berkshires Resort & Spa

My work friend and I went to Miraval Bershires after a long year of work. Decided to splurge and have a reset. We were in Cape Cod, so droev over to Miraval. I have to say - I was not as impressed as I wanted to be. Grounds were beautiful and the concept is great, but when you get down to it - it was a bit of a disappointment for the cost I have to admit. And, i wrote them and they just sent a - sorry we let you down letter. First of all, their online booking system is archaic and once you get onsite - there are boards that show you what still has availablility - but as its a device free hotel, you have to go to the specialists to have them cancel or add anything for you. PS - they are fabulous by the way!!! So, making changes if you saw something open that you were hoping to try - is a bit tedious. Food was a big one for us - the first night server came up and dropped menus and we never saw him again for another 30 minutes. I ordered a glass of wine with my dinner and he never once came back to see if we wanted dessert or another glass of wine - we finally just left. The Roost was supposed to have snacks all day per some information we received but they told us no food until 5. So if you have activities over the window of time the restaurant was open - you could do only grab n go food in which the refidgerator was broken one whole day and they offered us chips. I am doing 5 - 6 work outs in a day and I need to eat, assumed Roost had food available in some form and no such luck during our stay. Activities - things you do in the gym feel very camp-like. The guys checking you in, check you in on a sheet of paper and several times, if i had changed plans - they said, oh well, we printed this hours ago, so don't have updates. Then you sit in a holding area and if your class starts at 9AM, they usually come and get you at 8:58, take everyone up to class and you start a good 5 minutes late for a 45 minute class. All kind of OK when its a free class, but my fee classes were late as well. I paid for pilates and we started 7 minutes late - as the minutes ticked by, so were my hard earned dollars. The classes were a good mix of lots of fun things, but i want to start on time and get my full experience. not be walking in the room when its supposed to start and 25 people have to get their equipment and get set up. Spa - the spa.... the outdoor pool wasn't working and the spa person that toured us said jokingly - you can use it as a cold plunge. The inside hot tub was warm but not hot so we sat in the one outside in the rain (that part did work). It was all just very strange to be at a luxury property, expecting a luxury experience and it was about a 3 out of 5 for a five star cost. I rarely splurge on myself and this time i was a bit disappointed. She has convinced me to try the Tucson one but based on all the typos on their activities menu's.... I am unsure I am walking in to anything better.

You get what you pay for. My wife and I went for the all-inclusive and took advantage of all Miraval had to offer. Definitely worth it!

Never disappoints. Walk in exhausted and stressed from life, and walk out renewed and refreshed, feeling balanced. Love connecting with people I meet there, including the staff.

Great place to unplug and relax. A wide variety of activities were offered. A lot of healthy food options. Spa was excellent.

This place is not inexpensive but it is absolutely worth the money. I can’t wait to return. The staff are amazing, the food is delicious, and the massage and facial are the best I have ever had. I traveled by myself for a break from my stressful life. I was never made to feel like I was lonely. I was pampered and taken care of. Go there. Ot is absolutely worth it!