Miraval Berkshires Resort & Spa

Wonderful, premium experience. The grounds were beautiful. The hotel was lovely and a lot of thought was put into all aspects of our stay. The room was spacious and calming. The food was plentiful and of high quality. All the experiences from morning stretch to making dumplings were fun and beneficial for my mind and body. The no tip policy is the icing on the cake. Not having to think about tips was such a relief. It takes the pressure off and makes me know that their employees are well paid. It was a great few days. I look forward to going back sometime in the future.

Absolutely heavenly food and friendly staff. Spa is next level. Great for walks and classes. Sound bath and essential oils classes are recommended

Mirrorball is a wonderful experience and a beautiful place! We had so much fun. It was a group of Mahjong canasta women who were there for the fun during the day and games at night. I would highly To everyone.

Miraval Berkshires is an amazing place. So peaceful and welcoming. The staff are incredible: so friendly and helpful. Genuinely happy to help and be there it seemed. The amenities and spa experiences were wonderful. So much attention to detail. The food was consistently delicious. It was heavenly. What a wonderful escape. I have a chronic illness and had just recovered from a long bout and I left Miraval completely recovered and refreshed. My sisters and I went to celebrate our mother’s birthday and there was plenty of things for each different sensibility and level of engagement. The robes are the closest in the universe and you could basically live in them. You basically could bring a tooth brush and a bathing suit and not need for anything. The grounds were gorgeous as was the setting. And the theta wave music playing everywhere induced such relaxation. I give Miraval Berkshires ALL the stars!

I recently visited Miraval for a solo retreat and was really looking forward to the experience. Prior to my stay, I had several calls with an experienced planner to make sure I was doing everything I could to create a meaningful and enjoyable retreat. Because of that, I was especially disappointed by several aspects of my stay. My reservation clearly indicated a King Suite with a balcony, and having a balcony was something I specifically looked forward to. When I arrived, I was given a map and verbal directions to my room. After walking around and becoming increasingly confused, I could not find it. I returned to the front desk, where another representative told me my room was actually in a different direction. I was then walked partway down a hallway and given another set of directions about which way to turn. The entire process felt rushed and disorganized, particularly with several other guests waiting behind me. When I finally reached my room, I discovered that it did not have a balcony—it had a patio. I returned to the front desk with my reservation confirmation clearly showing the balcony. I was told that the resort was fully booked and that there were no rooms with balconies available. After specifically confirming my accommodations beforehand, this was incredibly disappointing and not the introduction to my retreat I had envisioned. The response I received from the front desk representative was, “I don’t know why reservations puts balcony, as it could be either or”! I have stayed at numerous resorts around the world, including properties in this caliber, and this was by far one of the most disappointing arrival experiences I have encountered. I understand that mistakes happen, but I expected a much higher level of attention to detail and service from Miraval. There were, however, some definite highlights. The spa experience was absolutely amazing and is a must-do. The massage therapist and activity leaders I encountered were also fantastic. The food was excellent as well, although I was surprised that beverages other than water and soda came with an additional charge. I was also disappointed by several unexpected charges on my final bill. Given that I had multiple conversations with an experienced planner before my stay, I expected to be made aware of any additional fees that could reasonably arise. One example was particularly frustrating. Because Miraval promotes itself as a digital-free property, I intentionally did not want to use my cell phone during my retreat. I used the phone provided in my room to call my husband (in CT) , only to discover afterward that it was a charge. Had I known there would be a charge, I obviously would have made a different choice. For a property that emphasizes disconnecting from technology, charging a guest for using the hotel phone—without clearly communicating the cost—felt especially disappointing. Unfortunately, the overall atmosphere did not live up to my expectations for a wellness retreat. Miraval promotes itself as a digital-free property, and I was really looking forward to disconnecting from my phone. However, that was far from the reality during my stay. I regularly saw guests on their phones, particularly around the coffee shop, and the policy did not appear to be reinforced. Even in the quiet room at the spa, conversations were quite loud, despite signage reinforcing the expectation of quiet. The dining experience also left something to be desired. During dinner, there was a large group drinking at the bar laughing and talking loudly, which made it difficult to maintain the peaceful atmosphere I expected. The waitstaff often seemed rushed and rarely checked in to see if I needed a refill or was enjoying my meal. I also had several interactions with the barista whom I saw multiple times during my stay, and unfortunately, those interactions felt dismissive and unpleasant. For a property centered around wellness, relaxation, and personal care, those small interactions make a difference. Ultimately, I came to Miraval for a restorative solo retreat and had very high expectations. While the spa, food, massage therapist, and activity leaders were excellent, the inconsistencies in service, accommodations, unexpected charges, noise levels, and enforcement of the digital-free environment significantly detracted from the experience. I will likely not stay at Miraval again, although I would absolutely return for the spa. If you are specifically looking for a peaceful, restorative solo retreat, I would recommend exploring other options before choosing Miraval.