Altis Avenida Hotel

This hotel has it all. Rooms are great, view is amazing as well. The location is perfect, and the staff is unbelievable. Turn down service every night with a little chocolate for a sweet night's sleep. The front desk staff and concierge were nothing short of awesome. Very knowledgeable and willing to go the extra mile. If you stay here, you will not be disappointed. Two thumbs up!!!

I cannot begin to express my gratitude to the staff at this lovely hotel. I fell ill on the night before we were scheduled to leave, and could not leave the room for 4 days. They were so incredibly accommodating and caring, helping my boyfriend to locate a doctor and pharmacy, grocery stores, and needed supplies. The concierge came up to the room with the doctor to translate for us, which was above and beyond her duties. Additionally, the hotel sent a card, fruit and soda to the rooms, as a get well thought. The hotel's location is perfect. Very walkable and in the middle of different neighborhoods. The hotel is very clean and the rooms are well appointed. They are "city sized" so not giant, but plenty of space. The rooms have powered black-out roller shades, which were much appreciated. I cannot say enough about how helpful and kind the staff were. Oh, and the breakfast was very nice, as well - large variety of choices, and tasty. I would come back to Altis Avenida in a heartbeat!

The room size is typical metropolitan Europe size. Decent but not spacious. Bed was very comfortable. We had issues with the shower. Very hard to adjust and no way to use just the rain head or the handheld. Both were shooting water full time. Hard to understand why this was allowed by Europeans that say water is precious. No wash clothes provided. They could save water and shower gel by providing them. The staff were very friendly and helpful. Especially Rachel and Marian(sp) on the front desk. Thanks to them for their help with directions and recommendations. Great location for the sites and activities.

We held a post-wedding party for family and friends in the hotel's beautiful rooftop Gastrobar. The staff were easy to work with and responsive, both pre-event and on the evening of the event -- especially Carla. The food and beverages were excellent, and the service was first-rate. Our guests had a great time. Big success.

Loved this hotel. Fantastic location that could not be more central to everything. Remarkably friendly and effective staff. Concierge gave great advice and actually cared. Delicious breakfast served with true pride in a dining room with full city views. Would stay there again in a heart beat!