Altis Avenida Hotel

Our stay was nothing short of exceptional, thanks to the incredible team at the hotel. Sofia was outstanding—warm, professional, and always ready to help. She truly made us feel at home and went above and beyond to ensure everything was perfect. Myrian was equally wonderful—kind, attentive, and incredibly thoughtful. She took such great care of my parents and made sure all our needs were met with a smile. Josue was also a huge help, assisting us with our bags and making the entire arrival and departure process smooth and stress-free. And a special thank you to the hotel manager, whose leadership is clearly reflected in the team’s amazing service. They were welcoming, present, and ensured every detail of our stay exceeded expectations.

Incredible customer experience by their staff and our stay experience was exceptional as a result. The room was 5 star and the bed matched the comfort of a 5 star North American Hotel.

Would recommend everything about this hotel! Our room was clean, bed comfortable, bathroom plenty large and the complimentary espresso machine was an excellent touch! The hotel staff were some of the most helpful and over the top nice people we’d ever experienced as well! The Rossio rooftop bar and restaurant was amazing as well for an afternoon or evening drink. Finally, the guest services desk was so helpful with restaurant recommendations, reservations, and any other questions like how early we’d need to get to the airport.

We had a great stay at the Altis Avenida. The hotel location is the most convenient in all of Lisbon, especially for a young family. We were able to come and go multiple times during the day. Central to all neighbourhoods, very well connected to all types of transport. The service was exceptional, especially for Room service. The guest services and the staff at breakfast was very very helpful in accommodating requests and assisting with food for toddler. We used the gastrobar services multiple times during the week, for both lunch and dinner. The food is good, service is great and the Views are amazing! Highly recommend this hotel.

We had our wedding welcome event at Rossio Gastrobar to kick off the wedding and I couldn’t be happier with the service! From the beginning they were extremely helpful and very responsive! I booked from outside of the country and still the experience was seamless. They had great package options and they exceeded my expectations. The rooftop is beautiful overlooking the rossio plaza and Lisbon and we couldn’t be happier with the event. Would highly recommend booking for any big event you have in Lisbon.