Altis Belem Hotel & Spa

Highly recommend this great hotel on the waterfront just off the beaten path of town center. We walked or used scooters to enjoy the breeze and sunsets every night. Such a walkable city! Great staff! Great food. Beautiful rooftop pool. Easy to get to from airport.

Stayed here 4 nights and had a wonderful time. Located just by the Tagus river. Excellent location to explore Belém Tower, the monastery etc. The 15e tram is within walking distance. The room was spacious and clean. Breakfast was delicious and having it outside in the morning is amazing.

Lovely staff. , very clean and has a nice location. It’s a little expensive to be honest but I guess it’s Lisbon with a nice view . Can be a little noisy as there is an extremely busy road next to it but again it’s a city hotel . Lovely breakfast huge choice and very helpful staff.

Lovely three night break, enjoyed the hotel but a few things let it down unfortunately, room very very dark wardrobe light not working so hard to see clothes, toilet forever filling and noisy had to flush it 3-4 times to make it stop, lack of plug points is really annoying unless you want to scramble on floor behind tv or under a desk. Spa very overpriced booked for a couples massage and spent time in spa afterwards, would give the massage a 2 star had better for half the price, some of the facilities in spa broken or not working. Eg massage shower only one working the massage fountain only one working steam room had an awful smell and wires hung out under Turkish bed. Meant to be a relaxing experience but a gentleman’s phone kept ringing every two minutes and was shouting really loud on phone for over 30 mins staff didn’t address this at all which ruined the relaxation experience. Reception staff were excellent 👌🏻 very impressed with them. Think this is a four star hotel at a push too many things let it down unfortunately to give it 5*.

We had a one night stay at the Altus-Belem hotel in Lisbon before our flight back home to the US. The location was great, on the river. Staff was attentive when we arrived. But within an hour of getting our room, we started receiving phone calls from the outside from people trying to reach the restaurant. But the phone calls came directly to our room even though everyone was dialing an outside line. I could only disconnect 1 of the 2 phones in the room. When I called down and even showed them what was happening, they were sympathetic (they could not fix the issue at night) but did not offer a new room or to send anyone up to try and disconnect the other phone. Needless to say, the phone rang 4 times over night and was disruptive to our sleep. Very disappointing.