Bairro Alto Hotel

The location of the hotel was convenient to make it easy to navigate and walk around the city. The staff were friendly and helpful during my stay. My room was spacious and had an amazing view of the river. The rooftop bar was festive and also had an awesome view. We dined at the restaurant and our meal was superb. The hotel overall was a wonderful experience. It was more of a boutique hotel which made it more comfortable and enjoyable. I highly recommend this hotel on your next visit to Lisbon!

Have just stayed at this beautiful, perfectly located hotel. Yes, it’s pricey but so charming. The rooms are gorgeous and the bathrooms are perfect: spotless but not at all like those soulless ones in the bigger chains. The hotel, despite its central location, is superbly quiet inside. Loved having a proper key to leave at reception each time we left. The staff at the hotel are possibly the best I have encountered anywhere. We’re not great ones to use spas etc., but we did enjoy watching a world-cup game on the mezzanine floor - sadly, England lost, but a couple of Americans were thrilled with the Argentinian win, so that was fun to witness. The bar was open and the barman ever-present with new refreshments. Big shout out to ANDREIA and all of the breakfast crew. They, in particular, were just fabulous - knew us each day, knew how we like our coffees, knew which table we preferred and nothing was too much trouble for them. Also, hello to Henrique on reception, who checked us in and gave some excellent restaurant recommendations. Jane and Les, New Zealand.

This was one of the most bizarre places I have ever stayed. The room was comfortable however the lights were out of the 19th century. There were 4 dials on each side of the bed and it took 8 or 9 try's each time to turn on a light. We never figured it out. One switch would turn everything off than you had to try every combination to get the lights back on. The worst was the only way to leave a light on in the bathroom at night was to turn all the lights off and then use your phone in the pitch black to go back to the Door, find the switch on the bottom and turn it on... what??! Let's call it quirky at best and very frstrating at worst. We did call and ask for help but let's be honest... when was the last time you had to ask more than once how to turn on a light in a hotel, let alone a 5 star hotel?

We stayed 3 nights at the Bairro Alto. Great location, wonderful restaurant and bar with an incredible view (best rooftop bar and restaurant!). We really enjoyed our stay but I do have 1 tip for AMEX platinum card holders. If you are expecting an upgrade on your room because you booked through Fine Hotel and Resorts, be wary during the high season. We had a nice room but it was really small. We thought we were going to get upgraded but they were at full capacity. I wished I had booked a larger room! Lesson learned. The staff was very nice and the best thing about the hotel is location, location, location!

There were a few hiccups. But the manager Rute Gouveia resolved them promptly and satisfactory. I am pleased. And I would love to stay with them again!