Corinthia Hotel Lisbon

We recently spent 5 nights at Corinthia and had a fantastic experience! We originally booked a deluxe room but were generously upgraded to a junior suite. The lovely lady at the reception even offered an extra bed (something I hadn’t thought to ask for), which made a big difference since we were traveling with our daughter. The hotel is modern, very clean, and beautifully laid out. While it’s not right in the city center, the free shuttle makes getting around easy, and the hotel itself more than makes up for the location. Our room was spacious, with a great suburban view, and watching planes go by was a fun bonus. Facilities like the pool, spa, gym, and restaurants all have a polished, upscale vibe. What really stood out was the personal service: after I mentioned in the survey that it was both my daughter’s and my birthday week, the hotel duty manager Miguel personally called to offer a special family celebration. We have stayed at top hotels like St. Regis, Ritz-Carlton, Wynn, Venetian Vegas...etc. and have received notes, cake, balloons, but not the kind of personal touch Corinthia offers, which is something we’ll never forget. Thank you Miguel!! We visited the Sky Lounge on the 24th floor with stunning views of the Ponte 25 de Abril and the Sanctuary of Christ the King. It’s a quiet, elegant space with both made-to-order dishes and a buffet. Both the executive chef (Valter?) and the lounge manager (Daniel) were incredibly kind and we enjoyed chatting with them. Highly recommend Corinthia to anyone visiting Lisbon and looking for a relaxing, five-star experience with outstanding hospitality.

I actually feel sorry for any hotel I stay in from now on. How will I rate those if I compare them to this one? Thanks to Viking for assigning us to this hotel for our stay in Lisbon before our river cruise. I have never had room service as superior as this. I requested another bathrobe. Less than 3 minutes later it was delivered (yes, with slippers). I requested distilled water. Again, less than 3 minutes later I had distilled water. Then dry cleaning… less than 3 minutes a knock came to the door. This hotel addresses all the details to accommodate all travelers. I’ve never had a receptionist walk from behind the desk when we were checking in to walk me to the restaurants/bar, the locations for the included breakfast buffet, and then to the elevator in order to explain how their system works. Don’t even get me started on the quality and variety of the breakfast buffet.

From the moment we arrived at the Corinthia Hotel in Lisbon, and were greeted with friendliness, it set the tone for a truly unforgettable stay. The level of service throughout our visit was consistently exceptional. One of our favourites things about the hotel was being surprised with an upgrade to a Junior Suite. The room was beautifully furnished and spacious, while the walk-in wardrobe was a unique and much appreciated feature. It was the perfect room to retreat to after days exploring the city. Dining at the Soul Garden restaurant was another highlight of our stay. The ambiance is chic yet relaxed, and the food is absolutely delicious and beautifully presented. A special mention must go to Eric, our server, who made our experience even more special. He ensured we felt welcomed and well looked after. The hotel’s amenities are second to none. From the elegant common areas to the well-equipped fitness center, everything was thoughtfully designed to enhance our comfort and enjoyment. However, the spa deserves special praise—without a doubt, one of the best we have ever visited. The facilities are luxurious and it is the perfect place to unwind and recharge. In every respect, our stay at the Corinthia Lisbon was flawless. It exceeded our expectations on every level and left us with lasting memories of comfort, luxury, and exceptional hospitality. We would return in a heartbeat. P.S. A final shout-out to the friendly Will Smith look-alike doorman who made arrivals and departures all the more fun!

Booked 10 nights here and after the first day I knew I had made a mistake. This is a large hotel that seems to mainly focus on and cater for large crowds of elderly people going on Viking Cruises. It lacks the class and sophistication of its sister hotel in London in so many ways. Firstly, the staff seem to be overly tired, unfriendly and borderline cold. During my stay not once did any member of staff enquire about my stay or even try to make conversation with me or my partner who is Portuguese. In Soul Garden the ladies on the front desk were fussy and rude, we were there for our anniversary dinner and while making a toast to my partner wishing him a happy anniversary the waiter started to clean our plates off the table while we still hand't finished eating - not 5 star in anyway. Housekeeping is very inconsistent, my room became so dusty that I was able to draw a sad face literally in the dust on the table after just 3 days. Beds are comfy but it definitely felt sub par to other 5 star hotels I regularly stay in. The lifts are a complete joke, get ready to spend 10 mins just waiting for a lift and another 5-10 mins actually in the lift. We regularly experienced 20-30 people waiting to get to the lifts - it was very unusual and uncomfortable. Breakfast is just ok, think cruise line queues, tasteless food and in 10 days there were never any alterations, just the same bland food and bad service every day. Getting a coffee most mornings was ridiculous, two mornings in a row I asked for coffee 3 times and never received it. When I mentioned this to the lady at the front desk she said I should have come to her to get coffee - at reception?? But really what made me feel so uncomfortable was the attitude of the staff, at no point in 10 days did anyone even smile or say hello, it made me feel like I was just being tolerated and the cruise ship passengers are the main focus. I witnessed to tiers of hospitality and service while staying here, one mainly geared to cruise line passengers where staff cannot help them enough even though they are staying for a night and guests like myself who foolishly thought this was going to be a refined and romantic hotel. It is not and for the ridiculous prices they charge at least they could have the professionalism and courtesy to at least smile and engage with guests.

Excellent service from Alonso at front desk, Pedro in the bellman staff, Gustavo in Erva, and the room service from Rappi Ray was outstanding. Bentley hosted our Global Meeting here and it was a smart choice.