InterContinental Lisbon

The hotel is well placed in the city and an easy walk to central locations. On arrival I was allowed to check in early and given a complimentary upgrade. The room was of a good size and good views of the city. I had access to the club lounge which was a nice relaxing and peaceful experience. The staff in the lounge were great and greeted me by name every time I entered. They had a great breakfast selection and the food and drinks in the evening were also very good. If you want they will also do a complimentary afternoon tea service which did look good. The club lounge staff member Flavia was always on hand to get me any drinks or food I wanted and was always friendly and accommodating to any requests. The concierge was also very helpful in recommending and securing dinner reservations I wanted. On my departure day they were able to assist in a late checkout which was good so that I could change and refresh myself before my flight home. Very good experience and would definitely stay here again on my next trip.

We loved our stay at the Intercon Lisbon. It started with a personalized welcome letter offering assistance and requesting information about our arrival. We took advantage of their offer to arrange car service from the airport. We were happy we did. After being stuck in passport control for hours, our driver was waiting for us and we were at the hotel in less than 20 minutes. We arrived in the morning and so appreciated being able to access our room early. It was a quiet, beautiful and functional room. Service in the hotel restaurants, bar and coffee stand was terrific. The hotel’s location, across from a beautiful park, was wonderful for walking and felt far away from the tourist craziness. There are excellent restaurants within easy walking distance. The cafes and shops of the Avenida de Liberdade are also close by. When we return to Lisbon we wouldn’t think of staying anywhere else.

From start to finish, our experience was amazing. We cannot give enough praise to the hotel and its staff for a wonderful stay and experience. *ROOM* As Diamond Elite guests, we were given a superb upgrade to a two story suite and it was stunning. Most importantly, a super comfy bed and decent air conditioning. We were on the 18th floor with a balcony offering stunning views across the city. The room was well appointed with two TVs, mini-bar/fridge and a Nespresso machine. The bathroom had a lovely shower and was immaculate throughout. *Location* Easy to reach from the airport (5 miles) and not too far to walk to the centre. Ubers are cheap and available everywhere meaning everything is within easy reach. *Staff* Wow, amazing and lovely people throughout. We especially appreciated the Club Lounge staff, notably Flavia and Carolina. *Housekeeping* The main service was excellent and our room was immaculate and clean. The evening turndown service was a little hit and miss though. *Food/Drinks* We ate in the hotel restaurant a couple of times and the food was top quality. There is a good selection of reasonably priced wines, too. The quality of the drinks and snacks in the Club Lounge were first class. The only criticism is that the Club Lounge "Happy Hour" only operated from 5-7pm, which meant that was the only time you could have a glass of wine there. Longer Club Lounge "Happy Hour" times would be a big plus. Overall, a truly wonderful experience. We look forward to a return visit in the future.

Lovely hotel, very attentive staff. My room was quiet, clean and had amazing views over Lisbon and the river.

I spent the initial part of a 16 day Spain/ Portugal trip at the Inter Continental Hotel in Lisbon. OUTSTANDING HOHEL! Great choice. The hotel is well located, the staff quite helpful, the rooms outstanding. I have stayed at many Inter Continental Hotels around the world and their facility in Lisbon measures well against any of them. Terrific service. The on desk was quite effecient, the concierge very helpful, the rooms outstanding .