InterContinental Lisbon

Great hotel. Rooms were beautiful. People overwhelmingly helpful. Location near subway and hop on bus terminals. Park in front. Even the restaurant was exceptional. Wait staff really nice and helpful. Large rooms beautifully done. Comfortable and spacious. We loved every minute.

Very welcoming and friendly staff from the minute the cab parked. Knowledgeable and professional reception . The location is excellent with walking distance to great shopping locations . Welcoming atmosphere at the lobby. Spacious clean rooms. House keeping services excellent . Overall great place to stay .

My stay was wonderful. All of the staff were very friendly, professional and competent. My room was great. The hotel is very clean, close the good areas and modern. The only reason that I didn’t give it 5 star was because of concierge service. I wanted to have dinner at a restaurant with Fado show. After all, I had heard about it and wanted to experience that aspect of Portuguese culture. I asked the concierge for a fado restaurant and the gentleman highly recommended this particular restaurant and he mentioned that every night it has fado. So he booked a reservation for me. I went there and had a very nice dinner (and expensive I might add) but no fado show. I asked the server where is the fado and he said that there were no show. So the concierge gentleman dropped the ball completely. I didn’t see him after that evening through out the rest of my stay so couldn’t bring it to his attention. That was the only bad experience I had in this hotel. After all, I was not looking for only a fine dinning.

A great hotel conveniently located within s 15-20 minutes leisurely walk into the old historic area of Lisbon. Our room was on the 15th floor with outstanding views across Lisbon. The room was spacious and very clean with all the amenities one would require for a comfortable stay. The bed was amazingly comfortable and the rain shower was an added bonus. All the staff we encountered from the front door, reception to the bar were friendly, helpful and professional. The only let down was the lack of a spa/swimming pool. We would have no hesitation in staying here again..

This is the worst hotel I have ever stayed in . The towels are very old , the rooms has a smell , the shower does not work properly. Finally , every single staff has access keys enters the room without even knocking. I cannot imagine how does even intercontinental accepts to put its name on it .