Pestana Palace Lisboa

Lisbon, Portugal

9.5 Superior Luxury
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About the Hotel

A hotel befitting its regal walls, Pestana Palace Lisboa is a strikingly elegant escape in Lisbon, Portugal. Located in a residential area of the city, this former 19th-century palace boasts beautiful grounds and gardens, earning its recognition as a formal national monument. Lavish, classically French-inspired design adorns the 193 guest rooms and suites, which feature private bathrooms with tub and shower, work spaces, modern entertainment systems and Internet access, and 24-hour room service. In the warmer months, relax at the scenic outdoor garden pool, or simply enjoy strolling around the property for views of the surrounding land and cityscape. Magic Spa by Pestana offers an exclusive oasis for those seeking an unparalleled relaxation experience, and houses an indoor pool, Turkish bath, saunas, and fitness center. Opt for a signature aromatic massage or facial, and allow the stress and tension of everyday life to melt away under the practiced hands of Pestana Palace's spa professionals. Discover how to live life like royalty, at the award-winning Pestana Palace Hotel & National Monument.

Location

Pestana Palace Lisboa
Rua Jau, 54
Lisbon, Portugal 1300-314

Nearest Airport: LIS

Features and Amenities

  • Dining
  • Restaurant
  • 24-Hour Room Service
  • Bar
  • On-Site Amenities
  • Salon
  • Shuttle Service
  • Laundry Service
  • Fitness Center
  • Sauna
  • Indoor Heated Pool
  • Wellness Center
  • Hamam
  • Gardens
  • In-Room Amenities
  • Air Conditioning
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Work Desks
  • Bathrobes & Slippers
  • Complimentary High-Speed Internet Access
  • Business
  • Meeting Rooms
  • Business Center
  • Catering Services
  • Family
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Museums
  • Restaurants
  • Nightlife
  • Interests
  • City
  • Cool Pools

Reviews for Pestana Palace Lisboa

We can't get back soon enough....

TripAdvisor Traveler Review Rating Reviewed 1 day ago

My trip combined a couple of days staying for a business trip and a few days following with my partner. The experience for the whole stay was fabulous. The staff could not have been kinder or more helpful and the food and facilities were exceptional.

Simon C - New York City, New York


5 star unique place

TripAdvisor Traveler Review Rating Reviewed 5 days ago

ery very unique experience. A historic palace …outstanding experience. The all staff especially maria and Diogo were fantastic with a great welcome and very professional

Fabio T


Beautiful Hotel

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

This is a beautiful hotel with great grounds and very enjoyable facilities on offer. It is not the most conveniently located for the city; however, we were aware of this when booking and it was part of the appeal to have accommodation that we could return to after sightseeing and relax by the pool. As you might expect from a hotel of this calibre, the Food & Drink prices were on the higher side compared to other bars and restaurants in the city.

louisar630 - Hornchurch, United Kingdom


A Five-Star Shell with Three-Star Service

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

We recently stayed at the Pestana Palace Lisboa for a wedding, and while the hotel itself is undeniably beautiful—with its lush, well-maintained grounds and elegant architecture—the service left much to be desired. The setting is perfect for a special event, and the wedding itself was wonderful. However, during our stay, we encountered multiple service-related issues that made the overall experience underwhelming. We had repeated difficulties simply reaching the front desk by phone, which became frustrating when trying to coordinate basic requests. In addition, something as simple as obtaining an iron and ironing board turned into a mini quest—none were readily available in-room, and we had to go out of our way just to track one down. These are small but important details that really detract from the convenience and comfort expected at a luxury property. Breakfast each morning was also a challenge. While the buffet and offerings were fine, it was noticeably difficult to get the attention of staff, and food and beverage orders often arrived slowly—if at all. If you have dietary restrictions like us, it was difficult to get some of the staff to understand what foods we could eat. The lack of notice regarding common allergens contained within each of the buffet items did not help either. Lisbon itself is a vibrant and charming city with so much to offer, and we’re already looking forward to returning. Unfortunately, Pestana Palace did not meet expectations in terms of service consistency, and for that reason, we’ll likely explore other accommodations for future visits.

4EverWanderluster - San Francisco, California


Everything, Anywhere, Always; Prestana, Promises and Exceeds.

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

I love everything about this hotel. All of the hotel workers were absolutely faultless. The room is comfortable, clean and of a high standard. Breakfast ticks every box I can think of... The art collection displayed throughout the hotel is an experience of it's own and not to.be missed. Did I mention breakfast.. (writing as I prepare to sleep.) anyway if it wasn't clear, I can't wait to come back again and again. Dreaming of afternoon tea tomorrow already ☺️

calDhort2019 - Ibiza, Spain


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