Pousada de Lisboa - Praca do Comercio

We’re still here, staying on the second floor ! Fantastic hotel, luxurious, superb helpful and friendly staff. We arrived on Friday and I wasn’t sure at first, the hotel has no big name sign anywhere, but once inside it was lovely. The location is so good, we’d never been to Lisbon so didn’t know which area to book, we got lucky, this hotel is really a few minutes walk to the centre and next to the harbour and the Arc which is start of shopping and restaurant areas but quiet inside. The interiors are grand and beautifully furnished and the breakfast is really good quality. We’ll come again.

The location of the hotel is absolutely perfect! It's right in front of the Praça do Comércio and Arco da Rua Augusta so and close to the water and Alfama area. Everything is walkable and tons of options of food and shopping. The hotel itself is beautiful. You can tell it's an older building but the interiors are classy and luxurious. It's also very clean and quiet. I stayed in the loft like room and it was very spacious for one person. The bed was one of THE MOST comfortable hotel bed I've ever slept in and it was so hard to get up in the morning. The bathroom was big and very clean. Shower pressure was great. The only negatives I have are: 1) the stairs in the loft room but it's my fault for choosing it. It was hard to get my suitcase up to the bedroom. If you're looking at that room and not strong enough to get some luggage up a flight of stairs, consider getting a different room. 2) The mini fridge could have been a bit bigger. Could not fit the bottle of wine I got for my last night. 3) When using the iron, it left some kind of sticky dark stain on one of my shirts that I am having a hard time removing. Please considering checking the bottom of the irons before lending them to guests. Aside from these things, the stay was great. Will definitely be suggesting this to friends who visit Lisboa.

We stayed here for 3 nights at the end of our tour round Portugal and thoroughly enjoyed our stay. The hotel is superbly located, the staff are exellent and it is as well-appointed as you'd expect a small 5 star hotel to be. There is comfortable guest lounge with free tea and sparkling wine. However, our room was not generous by any means and quite dark, despite the fact that I paid for an upgrade. I know Lisbon is expensive, but I simply felt that it was not value for money

Hotel is clean and upscale, located in a great spot with excellent staff. We had a great 5 day visit and they booked several meals and excursions for us. Breakfast and bar staff were very attentive and the front desk staff anticipated our needs and found us great things to do during our first stay in Portugal, even securing us a last minute hair appt on what seemed to be the busiest time of the year in Lisbon. Room was nice, linens and towels were good, - AC was excellent, Bed was pretty hard but other than that pretty much everything was perfect.

We had a fantastic stay at this hotel. The staff were absolutely wonderful — friendly, helpful, and always went out of their way to make us feel welcome. The breakfast was delicious with plenty of variety to start the day right. Our room was very nice, spacious. The hotel is in an excellent position close to everything, which made it easy to get around. The only small issue was that the bed was a bit too firm for us, but as soon as we mentioned it, the staff immediately added a mattress topper which made all the difference — such great service! We really appreciated how quickly and kindly they responded. Overall, an excellent experience and we’d definitely stay again!