Sheraton Lisboa Hotel & Spa

Exactly what you’d expect from an American chain hotel. Five star decor but lacking any character as in a tower block. Staff were super helpful and friendly, couldn’t fault them. Probably wouldn’t go back as situated a little way out of the main city in the business district and we were on a family trip.

Great location, comfortable beds, friendly staff, working air conditioning and nice pool! I really couldn’t ask for more. Our interconnecting rooms were kept spotless, thanks to Sumi and Sangita, our super cleaning team. Would gladly stay there again.

Mixed feelings - not 5 stars The entire infrastructure is outdated. The pics are claiming this is a rooftop bar/pool hotel - but it isn't. The pool is at level 1 and there is no rooftop. The hotel premises are outdated, but partly renovated. The only reason for 3 points are the great gym and staff like Nuno at the pool.

We spent a few days at this wonderful hotel, conveniently located in Lisbon’s business district, just a short and easy metro ride from the historic city center. The rooms were spacious, with excellent air conditioning, incredibly comfortable beds, and blackout curtains that made for a peaceful night’s sleep. The front desk staff were exceptionally helpful and welcoming. A special thank you to Mrs. Isabel Zorro, Enzo, and Ana Isabel for their kindness and for offering fantastic recommendations that helped us make the most of our time in Lisbon. We loved the breakfast selection, and the ambiance during happy hour was simply perfect. We’re already looking forward to returning to this fantastic hotel!

Rooms excellent. Good facilities. Probably the most comfortable bed I've ever slept in. Impeccable service. Great Spa albeit the music is a bit loud in the 'relaxation area???'. It's in the business district so more relaxing with easy access on the metro to the tourist parts but near some beautiful parks and places of interest and some great restaurants.