Sheraton Lisboa Hotel & Spa

Our multiple-night stay at the Sheraton Lisboa Hotel & Spa was truly outstanding and exceeded every expectation we had. From arrival to departure, the hotel delivered a level of hospitality, professionalism, warmth, and consistency that represents the very best of luxury hotel experiences. The property itself is elegant, modern, immaculately maintained, and beautifully positioned within Lisbon. The guest rooms were exceptionally comfortable, the public spaces sophisticated and inviting, and every detail throughout the hotel reflected pride and operational excellence. The breakfast experience each morning was first class, with tremendous quality, variety, presentation, and attentive service. What elevated our stay from excellent to unforgettable, however, was the remarkable team of hospitality professionals who work throughout the hotel. Every interaction felt genuine, polished, and sincerely welcoming. There is clearly a culture within this hotel centered around caring for guests at the highest level. In particular, I would like to recognize General Manager Thierry Henrot for his extraordinary professionalism, visibility, leadership, and hospitality. It is rare to encounter a hotel leader so present, engaged, gracious, and genuinely passionate about both his guests and his team. Mr. Henrot represents everything great hospitality leadership should be. His attention to detail, warmth, and commitment to excellence are clearly reflected throughout the entire operation and in the pride demonstrated by his staff. The Sheraton Lisboa Hotel & Spa is a tremendous credit to the Sheraton brand and to the hospitality industry as a whole. We left deeply impressed, grateful for the experience, and looking forward to returning again in the future. Bravo to Thierry Henrot and the entire team for creating such a memorable stay.

Great location in a great location. The hotel staff is nice. Do visit the Panorama area on 26th floor, great views of Lisbon

Great ambience, great staff, clean to rooms

After a long flight from Toronto arriving at 5:50 am and we were greeted and welcomed by very friendly doormen at the Sheraton Lisboa. Carolina checked us in and was super friendly and professional and got us looked after. We then sat down by the coffee bar to and was greeted by the best Barista in Lisbon: Nuno Rebelo. You cannot find a a more pleasant person. This was by far the best experience and greeting my wife and I have ever had. Thank you for welcoming us to your beautiful city.

Pet friendly resort!! We travelled with a cat and dog and they were super accommodating. The food was great, the service was stupendous, the music in the lounge during happy hour was a nice touch. Very clean room. They even cleaned our room at a moments notice so we could take the pets out of the room with us to the Lounge.