Sofitel Lisbon Liberdade

We chose this hotel based on location and star rating. We were not disappointed. Our room was small but well maintained and very comfortable. The bed was especially good with really good quality linen and pillow top, and proper feather pillows. The air conditioning worked well and we were cool enough to sleep well. Always appreciate an evening turn down service and this included a thoughtful set up to make Camomile Tea to help us sleep. When we noticed our housekeeper had not given us a coffee top up for our second day we called and this was rectified immediately and graciously. Staff at the front desk and at the door were really welcoming and helpful and the location was perfect for a weekend of sightseeing. If we return to Lisbon the Sofitel would be our first choice of hotel. A really lovely weekend stay.

First time in a Sofitel hotel. Wanted to stay on Avenue Liberdade to be central and could only find this one as a modern hotel. Location was very good. Otherwise all bad; 1- The rooms are very small, the bathroom/shower opens right in the middle of the room, very bizzarre.. 2- Breakfast buffet is a joke. Only a few muffins and some fruits.....not much else. 3- overall very cheap hotel.....service was really poor.

We enjoyed a 3 night last minute stay here after our original holiday was cancelled. We loved everything about the hotel. The rooms were lovely, super comfortable beds and a nice, spacious bathroom. Everything was spotlessly clean. Rooms maintained daily as well as a turn down service each evening. The location was excellent, easy walking distance to so many of the major sights, there was also a metro station next to the hotel. We used ubers to and from the airport and they were plentiful and very cheap. Hotel staff were delightful and the breakfast was excellent - plenty of choice and many options to have things cooked fresh to order etc. Highly recommended.

On a positive note, staff was very friendly and helpful. I was underwhelmed with the hotel overall and the room specifically. Outdated decor, shower just didn’t feel clean, usb ports weren’t working etc. Not the “5 Star” experience I expected.

We had an excellent stay. Good welcome, good room, very comfortable bed, breakfast and dinner were excellent. Bar was great place to drink Cocktails - friendly bar staff. Opposite a metro station closed at the weekend (at least in Winter), but only a short walk to the next stop.