Tivoli Avenida Liberdade Lisboa

Rober was very friendly, the food was very good,

Disappointed. Room 309 had issues with hot water for our 4 night stay. Despite reporting daily NIL action. Shower was lukewarm and very poor pressure. Asked for firmer pillows several times.Eventually got some pilows / no different. Patchy housekeeping. Mattress needs replacing.

We had a wonderful stay at Hotel Tivoli Avenida Liberdade and truly couldn’t have asked for a better experience. From the moment we arrived, the staff was incredibly welcoming and friendly, making us feel right at home. A special thank you to front office agent Cristina Silva, who went above and beyond to ensure every detail of our stay was perfect—her attentiveness and warmth made a lasting impression. Our junior suite was extremely comfortable, with a beautifully designed bathroom that added to the overall sense of luxury and relaxation. The rooftop bar and restaurant were absolutely amazing, offering great ambiance and a memorable dining experience. The two restaurants in the lobby were equally impressive, with delicious food and excellent service. The location is unbeatable—perfect for walking, shopping, and exploring the many fantastic restaurants nearby. We truly loved everything about our stay and cannot wait to return!

I recently stayed at the Tivoli as part of my Tauck tour. The hotel is described as a luxury property but the accommodations are average at best with a business feel. There were no outlets in the bathroom. The businesslike table/desk with 2 chairs were awkwardly wedged into an area of the room where you had to be reed thin to slip into one of the chairs. The rooms were warm at night. There was construction noise during the day. The hotel breakfasts were outstanding and in a beautiful room, but we experienced long waits for food and drinks at the hotel bar. Other than the great location, this hotel was disappointing.

We absolutely enjoyed our stay at this hotel. We stay 3 nights in one of the Deluxe Avenue View rooms on the second floor. The hotel is centrally located on one of the most prestige avenues in Lisbon. Subtle elegance is how I would describe the vibe of the hotel and the room. The comfy beds, the giant stand-alone mirror, the fresh orchid plant, and the sound proofing windows are impressive. The shower has excellent water pressure. The only drawback is that it lacks a window or ventilation fan. Breakfast has good varieties. Don't miss the chance to grab a drink at their rooftop bar. The most outstanding part is their staff. They truly understand the art of hospitality. This is a place where everyone, the doorman, the reception, and the servers at breakfast would adress you by name the second day of your stay, While there were minor issues with my room, the way it was handled was world-class. Mr. Rafael Gomes, their Guest Relations Manager, addressed all the issues immediately as soon as I brought that their attention. He not only resolved all the issues via text while we were out sightseeing; he also pleasantly surprised us by visiting us at the our table the next morning during breakfast to ensure we were comfortable. That level of proactive care is rare, especially after covid. To top it off, I received a beautiful handwritten note upon departure thanking me for my stay. This is my 8th visit to Lisbon, so I have stayed at many different hotels​, but I never felt the need to write a review, except for this one. Their sincere commitment to guest satisfaction and meticulous attention to details, and staff like Mr. Gomes, really set them apart, and deserve the recognition. I’m already looking forward to my next visit!