The Wigwam

Have visited the Wigwam and stayed many times over the last 15 years or so. One of our favourite resorts that just hits the right atmosphere for a relaxing holiday. It’s a beautiful property with good pools, importantly an adult pool, and the bar is good. Have just enjoyed another stay in one of the renovated rooms. Very nice. A couple of gripes for which I’ve deducted a point this time. Firstly, a lot of business meetings & conferences which seemed to spill out onto the pool areas. While the delegates were all pleasant, it’s not all that relaxing as a holiday maker to become surrounded by groups with lanyards taking work & productivity. I’m not sure how you need to fix that or segregate better, I’m just saying it’s not what I like as background noise while I’m unwinding. Secondly, I had a huge problem with the attitude of one of your front desk staff when checking in. I’m not sure if Richie/Ricky was having a bad day but it was the coldest, most unpleasant check-in I think I’ve ever experienced. Anywhere. Absolutely devoid of friendliness or pleasantries - not so much as a ‘hello’ or ‘welcome’. Opened the conversation with “I’ll take your ID to start with” and went downhill from there. Rude. However, that’s not typical of your staff so I’ll try to forget it. Looking forward to returning.

Stayed at the Wigwam for a staycation weekend and it far exceeded our expectations. Every team member we encountered went above and beyond with their service. We will be returning 😊

Came for a conference and loved staying here. Very nice and well maintained rooms, helpfull and kind staff. Unfortunately didn’t have time to spend on pool areas :)

We were in area looking for retirement home and this was a central location. The stay stay at the resort was an wonderful experience. The Litchfield restaurant will become one of our regular stops when we move to Arizona.

Beautiful hotel space that looks like a sprawled out Cuban resort but focuses in a niche of Wedding and Business Conference venue. You could stay at this space for vacation but I wouldn't say that it's the primary focus. This resort does not do resort-hosted events/activities etc (but that's not ment to be part of their brand.) I was there for a conference and found the spaces to be well thought out/well organized. Our first evening social was set in a 3-space setting that encouraged movement/mingling between a dining room, wide open indoor mingling area, and an outdoor courtyard. Pools and Gym were fantastic. Food and service were fantastic as well. The venue space impressed the clients that were hosting and made them feel like they were being well hosted. No regrets on the choice of venue for our annual conference. As a side-bar I also passed by a BEAUTIFUL outdoor wedding space that would be worth a second look if you're looking for a place to host your wedding and guests in Arizona.