The Capital Hotel

We enjoyed our stay at the Capital Hotel. The valet parking was quick and efficient, the bar served good cocktails, and the one restaurant that was open had good breakfast and evening meal service. Our room was immaculate and very classy—comfortable beds, nice towels, and housekeeping brought water for us daily which was nice, as it was very hot during our stay in Little Rock. The Lobby is absolutely gorgeous and a great place to sit and enjoy a cocktail. We were a little disappointed that the Bar and Grill were closed during our stay and also the gift shop was closed—apparently it is only open during the holidays which seems odd. All in all, we really enjoyed our stay and highly recommend the hotel.

AMAZING EXPERIENCE from booking, check-in and dining. Matthew was an extraordinary help with interests and things to do. He was courteous, kind and knowledgeable. Tammy at check-in was exceptional. She went above and beyond to settle us in. The guest rooms are GORGEOUS. Elegant. 18’ ceilings. Fine linens. It was PERFECTION.

The Capital Hotel is really nice. The hotel and staff are excellent! Had a small water issue when I got to my room and they sent Chandler to fix it. I was very impressed with his timeliness and professionalism. He was super friendly and knowledgeable about the area with great suggestions for restaurants and things to do. I will be coming back!

Although there’s no denying that this is a beautiful hotel, the service was disappointing. I called twice to make reservations for both The Capital Bar and Grill and 111 for brunch and didn’t get a call back either time, we had to ask twice to get a bulb replaced in a lamp, we asked for coffee in the room the evening before and had to call again the next morning. Also, when I left my hanging bag in the car(completely my fault), they gave me the keys to go get it myself out of the valet lot. It’s still a great place to spend for Father’s Day but they need to improve to make a true 5 star experience.

The Capital Hotel is an unparalleled experience of luxury and style. The architectural elements, design, and attention to detail are unmatched anywhere in Arkansas, or perhaps in this country. The gracious hospitality of the staff sets a special tone at the hotel. The reservationist, Matt, is extraordinarily efficient, helpful, and friendly. He is the best in my 25 years of lodging here. The front desk crew is always so welcoming and helpful, however Beatrice is truly the epitome of southern hospitality. Also, handing the keys to my car to Billy, who strikes the perfect blend of friendliness with professionalism, begins your first impression of the hotel on an invaluable positive note. Enjoying this hotel is an experience that will keep you coming back for more.