The Oberoi Beach Resort, Lombok

The best resort I've ever been to. Food was amazing. Everything we ate (breakfast, tea, even the midday goodies dropped off during turn down service) was fresh and well prepared. STRONGLY recommend taking up full board as the dinner menu is extensive and you can choose each course from the menu every night. Service was impeccable. Really appreciate how the staff really go the extra mile to make your stay enjoyable.

One of the best resort experiences I've had in recent years. Pro: - Exceptional hospitality; kind, warm, attentive, and competent staff - Excellent food; we explored all the Indonesian options, but Indian and western options also looked great - Services are perfect - massage, bar, transfers, experiences - Our highlight was taking the Oberoi boat from their pier to the Gili Islands; great snorkeling in the corals and with sea turtles - Very spacious and comfortable rooms. Con: - Absolutely nothing. We will be back.

Absolutely awesome experience, amazing friendly staff, great facilities, brill comfy bed and large room with everything you could need. Would love to come and looking at other Oberoi stays too in other countries based on this experience. The pool and beach access were great and safe. The equipment on offer and sports activities were awesome. We could have easily doubled our time there and been busy!

What an incredible hotel! The staff are so friendly, polite & helpful and knew us all by first name! The complimentary activities like wood carving, cocktail making and paddle boarding / kayaking were brilliant and much enjoyed by my son. The hotel is pristine and the surroundings are beautiful. The best hotel we have ever stayed in and an unforgettable experience. We miss it already!

The magic all started with a warm welcome in the hotel lobby where we were greeted with flower leis, refreshments and a cold cloth to cool down. The view from the lobby is magnificent, with the infinity pool and pond reflecting the lush greenery surrounding the water. Ozi, who displayed impeccable customer service skills, took the time to explain the hotel’s offers and procedures to us and then kindly escorted us to our rooms by buggy. We booked a few excursions with him and highly recommend the boat service to go snorkelling or take you to the neighbouring Gili Islands for the day. The hotel can provide a packed lunch; you can choose your food from their travel menu. The very spacious and ultra-clean rooms are a feast for the eyes, with their warm wooden features, luscious rug, and understated interior design. The beds are grand, and a pillow menu as well as earplugs are provided. The vast bathroom is a pure delight, where you can spend precious time relaxing and unwinding. Fruit baskets are replenished daily, and you can choose from an opulent menu of exotic fruit. Mosquito repellent is provided, and an electric mosquito machine is set up during the evening turn-down service. The entire property is meticulously maintained, and the pool and beachside provide ample opportunity to cool down your body and mind. The food was excellent on every occasion - kudos to the chefs and their teams - and the musical dinner entertainer was highly talented. All staff were so friendly and we felt thoroughly spoiled during our entire stay. Thank you for preparing such a special birthday surprise at dinner and for decorating the room so warmly. It was very much appreciated, and we will take these beautiful memories with us. Afternoon snacks were offered at 4 pm, and complimentary fresh coconuts could be ordered throughout the day. There were also various complimentary activities, such as wood carving, tie-dyeing, horse riding, yoga or mindfulness. The most outstanding experience was the warm and super professional customer care. The Oberoi is a rare gem in Lombok, and other hotels should emulate its impressive service. We can’t wait to return again soon!