45 Park Lane

Hamza hace us an amazing service. Him and his team were really nice. The spa is also a grat placer to ralax and has a fantastc pool

One of the best hotels we have ever been to. The service and quality of everything was outstanding! Hamzah was one of the best employees that took care of us and made sure our needs were met

One of the finest hotel experiences I have ever had was at 45 Park Lane. The service is simply on another level, from the reception to the smallest details. The reception and service team are extremely refined in their approach and make every guest feel truly at home. Both the daytime manager and the night duty manager were highly professional, warm, and genuinely attentive to guests’ comfort. After seven years since my last stay, I returned to find that the standards had not only remained the same but had become even better. It truly feels like a royal treatment, where every need is met with the utmost care. The concierge team is strong and efficient, and the staff are far from transactional their genuine goal is guest satisfaction. Even when offered tips, they shy away with modesty and self respect, which reflects a unique culture of service that makes you feel like you are among family. The cleanliness and luxury of the hotel are on a remarkable level, and every staff member, without exception, embodies respect and courtesy. A moment that stood out was the warm welcome from the Lounge Manager, who offered my family and me an exceptional dinner while we waited for our room to be prepared. His hospitality and generosity were truly memorable and a perfect example of authentic, high-level service. I must also highlight the butler team: on the first day, Mohammed provided us with exceptional service, assisting with unpacking and ensuring every need was met, greeting us with warmth and care. On the second day, Hamza proved to be equally outstanding kind, professional, and helpful. He even solved a restaurant issue for me and quickly arranged the booking when my phone would not connect, making everything seamless and stress-free. In short, 45 Park Lane is not just a hotel; it is a complete experience of luxury, warmth, and outstanding professionalism. Whenever I return to London, it will undoubtedly be my first choice, because here, guest comfort and satisfaction come above everything else.

Love this hotel, from the moment you arrive the staff are so welcoming and friendly, rooms are so nice and beds are fabulous, hard to leave in the morning they are so comfy. My room was out of this world with an amazing view over the trees of the Park. Great location too, between both great shopping areas in London and plenty of amazing restaurants close by. Thank you to all the staff who made my stay a pleasant experience. Will definitely be back and hopefully soon.

I would love to share that I had an amazing experience. All the butlers teams are amazing, especially Hamza and Joao, and having a butler speaking Arabic makes you feel at home.