The Ampersand never fails to impress in every respect and I look forward to my next stay. The location, the welcome, the quality of service and comfort goes beyond the needs of a visitor to London. Well done The Ampersand.

If you’re looking for a hotel in Kensington/Mayfair this is a good option. Lovely staff and in walking distance to Harrods, the V&A, Natural History museum etc.

Wonderful spotless hotel …beds and pillows like no other…..food amazing….staff attentive and so friendly…..just had our 5th stay there….thank you all… and see you soon..

I booked this hotel knowing it was a busy weekend (ie. Chelsea flower show, Chelsea in Bloom) meaning the price/night would be higher than other times of the year. I did not regret this decision. The hotel is right near the Piccadilly, District, Circle line which made it very convenient to come from LHR. We had a deluxe double room. Full disclosure: The room is small so if you have several check in sized luggage, then it could get crowded but we only had 2 carry on (US) size luggages for our 4 day visit. The bathroom is also a bit tight (ie. tight clearance just to open the door and not hitting corner or sink). With this said, as a NYer and someone that travels a lot to major cities known for smaller hotels (ie. Europe, Japan, HK) I was not bothered by this because the location is phenomenal. It's near Natural history museum and Victoria&Albert museum. It was a 15 min stroll to the end of the Chelsea in Bloom area. A great small coffee shop is nearby (hagen) but there's also more well known bakeries right across from the hotel. The hotel staff made sure we had umbrellas and opened a bunch of new ones when they ran out. They received a package for us and delivered it to our room. They got a taxi for us to go to the airport (we didn't want to deal with commuter rush during our departure with our luggage). Bed is comfortable. Shower temp and pressure were good. Overall would recommend this hotel and it's moved to the top of my London hotel list! Hoping to return next year!

Comfortable and handsome room with great bed. Dinner at Apero restaurant was excellent. Recommendations of another neighborhood restaurant (Margaux) excellent as well. Staff were all helpful and knowledgeable. We would definitely stay here again.