Andaz London Liverpool Street

This is a shoutout to the entire breakfast team. The breakfast itself is easily one of the best hotel breakfasts I have ever enjoyed, however, what truly elevates the experience is the service. All of the hosts and servers are absolute superstars. They are genuinely friendly, positive, and clearly incredible at their jobs, ensuring everyone starts their day right. A particular shoutout goes to Ali, who is simply excellent. The level of customer service provided by this entire team is outstanding. They work incredibly hard and deserve immense recognition.

Anastasia , great , funny, 😊 costumer service and sorted ✅ great advice) ,big thanks 🙏 for that, good memories ! Same time want to tell thanks Trimane and Kaylau high level service.

Clean modern rooms, fantastic location, staff so nice and welcoming that it is actually embarrassing, but the best part is the management's approach to extras: there are virtually none. The whole minibar is complimentary (with your own Nespresso machine), free drinks are offered on arrival, departure, and every day between 5 and 6pm. The area where drinks are offered has shared sofas, and it creates a convivial atmosphere that encourages conversations among guests. The whole place feels sophisticate AND welcoming like no other five-star hotel I have visited. Internally connected to the hotel there are a pub, and a bar with kitchen where I had a memorable cheese cake and enjoyed great music played by a Brasilian DJ (they have different guest DJs depending on the night).

The hotel's location is excellent, and the price is high, but each room has its own unique concept. For example, you can overlook Liverpool train station from one of the rooms. Breakfast is varied, and you can watch a match in the pub.

Exceptional service, friendly and efficient. Great location and close to everything we wanted to do. very close to the subway and made it easy for navigation