Andaz London Liverpool Street

I have stayed here before and written a fuller review but we stayed here again recently for 3 nights and wanted to reaffirm our high ratings for this fabulous hotel. Here is the note that I sent after we checked out: Dear Andaz team, Just a quick note to say thank you for the wonderful stay. The location, the amenities, the rooms and suites, the incredible breakfast - they were fantastic as always. But what consistently sets you apart in my mind is the top tier service and warm hospitality that we experience at your hotel. You always make me and my family feel like treasured guests, and that is why we will come back again and again! Thank you!

Dear Miriam, I wanted to take a moment to express my sincere appreciation to you and your team for the exceptional hospitality extended to my family so far in our stay at Andaz London. The Mini Cooper tour around London was an absolutely delightful experience. It was such a thoughtful and memorable gesture, and the children (and the adults!) thoroughly enjoyed every minute of it. It gave us a unique and charming perspective of the city and will undoubtedly remain one of the highlights of our London visit. We were also deeply touched by the many personal touches throughout our stay. The Instax Polaroid camera was a wonderful surprise, and the various small gestures, notes, and thoughtful details reflected a level of care and attention that is increasingly rare to find. A special thank you as well to the Front Office team(Loraine) for arranging the Harry Potter book for my son. What may seem like a small gesture created a magical moment for him and a lasting memory for our family. I would also like to acknowledge Hamid. It was such a pleasant surprise to see a familiar face from my stays at Park Hyatt Hyderabad. Encounters like these make the world feel a little smaller and hospitality feel a lot more personal. Hamid’s warmth, professionalism, and genuine care were wonderful to experience once again. As someone who travels extensively and stays at many luxury hotels around the world, I can honestly say that what distinguishes great hotels is not the building or the amenities, but the people and the moments they create. Under your leadership your team have done exactly that. Please convey our heartfelt thanks to everyone involved in making our stay so special. We will leave London with wonderful memories, many photographs, and stories that our children will remember for a long time. Thank you once again for your kindness, generosity, and outstanding hospitality. Warm regards, Swaran Sehgal Anoobha, Abhay & Virat

We had a phenomenal stay at the Andaz Liverpool Street Hotel! We had the opportunity to stay in the Andaz Design Suite and it was so spacious and beautifully decorated! We went for my husband's birthday and the hotel was in the perfect location to easily access the tube. It was literally a 3 minute walk! The staff were very accommodating, professional and kind. The suite was immaculately clean. We did not have any issues with hearing noise from other adjoining rooms or from outdoors. The restaurants attached to the hotel looked great too, we had dinner at their pub and really enjoyed it. We will definitely return!

Beautiful building in a central location walkable to restaurants and the Underground is steps away. Check-in was a breeze with excellent service from front desk. Received additional upgrades to better suites as a Globalist. The food at the buffet location was excellent with fresh ingredients and healthy choices in addition to the “English breakfast” option. Even the pastries were fantastic, even better than what we just had in Paris. Highly recommended. This will be my go to London hotel.

We stayed at Andaz London Liverpool Street from June 4–11 and had a wonderful stay. The best part of the experience was the staff. Everyone we dealt with was helpful, attentive, and genuinely kind — from the front desk team, to the people serving drinks at happy hour, to the breakfast team who took such good care of us every morning for seven days. As a Hyatt Globalist, we were very grateful to be upgraded to The Designer Suite (used a SUA), and it made a huge difference in how much we enjoyed the stay. The suite was amazingly comfortable, beautifully designed, and surprisingly quiet. Even though it was on the first floor facing a busy street, we could watch all the pedestrian traffic outside without hearing the noise in the room. We have stayed in thousands of hotels over the years, including hundreds of nights in Asia and China, and I’ve learned there is a real difference between trained service and genuine hospitality. This property had genuine hospitality throughout. Like many longtime Hyatt loyalists, I’ve had some concerns about recent devaluations in the World of Hyatt program. But stays like this are exactly why we will continue to choose Hyatt when we can. The recognition, the service, and the people at this hotel made our week in London memorable.