The Berkeley

Amazing hotel in a great location, the staff are are all so professional and welcoming. We ate breakfast in the Emory their sister hotel next door which was exceptional, and also enjoyed amazing room service, and drinks at the roof top bar. Highly Recommend

We stayed recently to celebrate our wedding anniversary and had the most incredible time. I have been to numerous 5 star hotels in London, but the Berkeley is in a class of its own. This is next level luxury and service, starting with a very warm welcome on check in. Every member of staff we encountered was incredible. The entire hotel is immaculate yet relaxed, with stunning design-led spaces and architectural delights. The food and beverage offerings are impeccable, especially the patisserie at Cedric Grolet. Our room was gorgeous and newly renovated, overlooking Hyde Park, with delicious treats waiting for us on arrival. The swimming pool and spa are uplifting and relaxing, with wonderful amenities and relaxing scents. With its extraordinary service, meticulous attention to detail, and an unfaltering commitment to its guests, the Berkeley is simply the best luxury hotel in London.

Wonderful experience that I would thoroughly recommend. The staff are kind, thoughtful and very knowledgeable. From Christopher at check in, all of the staff in the restaurants (especially Zara and Packo), to the floor manager and housekeepers-- everyone went above and beyond. The room was beautiful and they truly thought of everything when designing this hotel. The location is also terrific and was to get everywhere we wanted to be. Truly a memorable hotel that made for a wonderful trip!

Stayed here with my son for his Birthday. Had absolute great time. The facilities absolute lux 🥰 had a Juliet balcony overviewing St Paul’s church memorial. The swimming suit is absolute great 😍 the food absolute yummy. I will return here soon 👌

This was my first time at this hotel. First, the hotel is simply gorgeous. It feels so modern, clean and very unique in design. I hear each floor has a different feel. Second, the hotel guarantees early check/in at 10 am for all reservations which is great, especially for those arriving from the east coast of the US. My room was ready when I arrived at 8 am. It was an upgraded room, from the entry level. It looked out on a courtyard, was a bit dark, but the room was huge and had a balcony door which opened, which was great. I did not mind that there was no view. We are in London, so views in central London are overrated. Room Service was fast, delicious and the servers were very friendly. The door staff were outstanding. Two negatives. One, the guest relations team was very slow to respond to emails, many times simply not responding at all. Thjis is not acceptable for a hotel of this quality. I had sent several messages before my stay on an urgent issue, and it took 3 emails to get a response. When I checked out, the front desk promised to send my final folio, but again it took 3 followup emails before I finally got a response. Again, not acceptable. I had to remind the team to take off the F&B credit under my promotion, which makes for a bit of an awkward conversation. Most hotels are able to do this through their night audit teams. Finally, an issue for me, and possible others, is the hotel is using the side entrance, which is not the most easy to navigate for people with mobility issues. I managed, but it was a bit of a struggle. Otherwise, this was almost a perfect stay, and I would likely return at the appropriate nightly rate.