Claridge's

We were booked into the bar for cocktails and were shown to the outside terrace which was fine although not what we expected. The staff were lovely as was the waiter. What spoiled it was the language of one guy at the next table. One of the guys was loud and constantly swore (fxxx) - 3 times in the one sentence. We weren’t listening into the conversation but he was loud so it was hard to ignore. His friend did ask him twice to stop using the F word but he totally ignored him. One of the females was also swearing. I did ask if they had tables inside but they didn’t. We had a 90 minute booking but left after 30. I know Claridges can’t “police” their clientele but the waiter must have heard him swear as it happened in almost every sentence but I’m sure there must be a polite way to ask clientele to moderate their language. They were definitely regulars so maybe that makes the difference. We were both looking forward to this but it totally spoiled what we had hoped would be a special experience.

Really enjoyed my stay here. Service excellent. Timeless style and wonderful ambience. Great location for Bond Street shopping. Room was smaller than expected but comfortable. Beautiful surroundings, and perfect if you are looking for an iconic London Hotel

From the time that were picked up by Claridges driver we were taken care of with class. Our driver was totally helpful with our luggage. We had way too much as we will be away for about three weeks. We begin and end in Claridges. They stored some of our luggage so that we would not have to drag so much for Lyon and Paris. I had some wine delivered to Claridges for us till we returned. I heard the driver call reception updating on how long till we arrive. They were ready for us. Tayyab Din duty manager was brilliant from the time of my initial booking. That was last August. He could not do enough for us. The reception greeted us Royally. The concierge. Staff were so helpful. Alex was new since the last time that we stayed here. He made us ferl like he knew us for ever. Very warm and caring. Great friendly smile. Nigel and James and Miles and Chris remembered us from all the other times that we were here. Chris and Edward Christolph, Miles and Simon: They helped with restaurants suggestions, packaging my wines as luggage for my trip home. Every one of our needs were taken care of. I feel like I have forgotten other concierge people that took really good care of us. I am sorry! The house keeping do a really fine job and are on call for us. The location is perfect, centrally located to everything. You can walk to most places. If you plan ahead you may be able to get a ride in their own chauffer driven car. From about 3 pm to 7 pm. One way to a 2 mile radius. A real treat. We really feel that this is our home away from when we come to London. The Claridges florist does a phenomenal job. Alex, a very talented creative person. J J quietly working in the background. Julia was also doing beautiful work. They were very nice to both my wife and myself. I HIGHLY RECOMMEND CLARIDGES.

We just came back from a one night stay, which was unforgettable. The room blew us away and truly exceeded our expectations. Every member of staff we met went out of their way to make our stay memorable. There were so many personal touches (some big, some small) which really did make us feel like valued guests. The service at breakfast is the best service I think I have ever had at a restaurant. Of course, the hotel itself is stunning as well. I truly don't have a bad word to say and will certainly be coming back again!

Absolutely incredible! The rooms were amazing. They were clean, organized, and the beds are very comfy! Everyone was super nice and helpful! The two restaurants downstairs were very good! This hotel was very family friendly! Extraordinary!!!