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One of London's best-kept secrets, the Connaught nestles in the heart of fashionable Mayfair in an area of charming antique shops, galleries, and designer boutiques. Built in 1897, this member of Maybourne Hotel Group preserves an air of Edwardian elegance that promises an experience that can be compared to a stay in an English country manor. One of the world's most distinguished addresses has recently undergone a multi-million dollar restoration that has brought the hotel well and truly into the 21st century, while still preserving the elegance so beloved of its guests. An effortless blending of original art and antiques alongside the latest in modern facilities, high levels of service, and fine cuisine serve illustrate why this is the hotel of choice for many.
The Connaught
Carlos Place Mayfair
London, England
W1K2AL
Nearest Airport: LON
The Connaught is one of our favourite hotels not only in London, but in the world! The hotel is charming, the rooms spacious and comfortable, the staff super attentive and helpful, the location perfect. We had a wonderful stay and can‘t wait to be back!
eezouein
The late night check in service I received with my daughter was excellent. The night manager Mohammed was efficient in securing my booking and getting me settled in my room swiftly making sure all my needs had been met.
lisa H - Knutsford, United Kingdom
We spent a week at the Connaught and stayed in one of their relatively new Coburg Suites. The Coburg Suites are almost identical to the Carlos Suites (both are the same size and are the smallest suite category, and have a view over Carlos Place) except the Coburg Suites were updated just over a year ago and have a handy guest bathroom. The room was decorated very nicely with all of the controls very intuitive, which is something I don't always say about high tech recently renovated rooms, often the tech gets out of control and it can be difficult to figure out how to control lights, shades and so forth. We had room service breakfast each morning, we put the card out each night with our order and the breakfast would be delivered within 1-2 minutes of our requested time and to the extent we ordered hot items they were delivered hot. We also leveraged the Connaught car service to get to Wimbledon one morning, the driver was very professional and unlike a UBER driver a few days prior, knew some short cuts to avoid some of the worst traffic. We had drinks at the Connaught Bar, the Red Room and the Coburg Bar. Service was great in all three, but we would put the first two on top as it relates to the cocktails themselves, both are world class, and would recommend advance reservations, which might be difficult for non guests as it relates to the Connaught Bar. In addition to the room service, service also stood out on arrival when check in took about 2 minutes, and the hotel also did a nice touch with red, white and blue flowers in our room on July 4th. In sum, this visit demonstrated why The Connaught is one of the world's great hotels.
atl_trav917 - Atlanta, Georgia
This hotel made my Top 10 hotels in the world. We stayed in the traditional side and the hotel is beautiful. The restaurants, bar and staff are top notch. Great location. Book a reservation at the Grill-every bite was memorable. j would stay here for a month if I could.
Nora H - Chicago, Illinois
The property is gorgeous, very well located, and the rooms very nicely appointed. Having gotten this out of the way, now I will tell you WHY our stay was truly a mixed bag, unfortunately... First off, the phone in the room did not work!!! Thus we were unable to order room service, not until I had to contact the concierge through email!!! Room service was just "good and the personnel left the tray there all night when they said they would remove it... They promised to fix the 0hone, but did not. The next day my wife was feeling a bit under the weather, and wanted to order some tea, but could not, again because of the faulty phone line. I had to go to the front desk to order it for her and it took forever to get delivered. Upon check out, a few surprises, first off a 45 pound discretionary charge per each night of our stay, really? After paying 1200 pound per night. Huh?? Then they said breakfast was included but not all of the items that we had ordered were (we were never told this). Thus we were charged about 30 pounds extra. The front desk personnel did end up adjusting the bill (not very voluntarily though) and they did offer to also remove the discretionary charge that was for housekeeping staff... making us feel like we were "cheap" for wanting it removed. Oh well, that is just our perception and fully on us. What is a reality is that after the phone ordeal anyone would expect a small comp or at the very least an apology. Nada!! The Jean George is beautiful but the food quite mediocre. Spa is not up to par to an Aman Spa... the gym is miniscule for such a posh property. Only highlight was Danny from Bell boy staff, remarkable service always with a smile. We simply believe there are other properties in London which are not as expensive and have a better delivery overall. Sorry to say, we would think quite long and hard before staying there again. Beautiful property which fails to properly cater to their beloved guest.
danielpF818MC - Mexico City, Mexico
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"My wife and I just returned from England. We purchased the Lygon Arms/Connaught package from Luxury Link.
I wanted to let you know that everything was provided as promised. Our suites at both The Lygon Arms and The Connaught were truly outstanding. In fact, our suite in London was perhaps one of the finest accommodations that we have ever experienced anywhere in the world."
-T. F. Moore
"The Connaught was the best hotel experience, in years of travel, topping every world-wide luxury lodging in all respects. Given that we are 'road warriors' who travel the globe frequently, staying at the best hotels, this is a huge accolade. We never want to stay anywhere else! From the initial welcome, all the service from General Manager Anthony Lee's team was memorable. Our suite was the ultimate in luxury with a bed of perfection. The butler and staff were helpful, anticipating our every need. The Dining Room and Grill Room decors are fresh from a Nina Campbell makeover, with a new Gordon Ramsey protégé in charge, orchestrating the dining experience, which is all the rage of the London food scene. Every ingredient in every meal was special, from breakfast to tea and dinner, all including superb professional service. That this unique combination of comfort and style with such new-trend dining is available in such a historic environment is a testament to Mr. Lee. We are glad to know that this level of hotel experience still exists in today's world. We are eager to return and hopefully establish a corporate account at The Connaught for future business travel!"
- D.J. Hickey