The Egerton House Hotel

We were going to a concert nearby and having stayed here before, had no hesitation in doing so again. We were given a nice welcome on arrival by Benjamin who took us through to the lounge for a drink as we had arrived early. A little while later Benjamin returned to inform us that our room was ready and escorted us up in the lift. The rooms are delightful and have every possible amenity including welcome cookies and a hand-written 'welcome back' card. It was nice and cool with individually-controlled AC. When we returned to our room late in the evening we found that we had had the turndown service which included more little treats. Breakfast was great-good to see that black pudding is still on the excellent Full English breakfast! The servers in the breakfast room were very nice as were all of the staff in the hotel. We have stayed at several Red Carnation hotels and have always found them to be excellent-we decide on which one to stay at depending on location relative to what we have come to town for. This traditional hotel has the right blend of formality and friendliness, lovely staff and has a true quality feel.

From the very moment we arrived, we were completely enveloped in the warmth and exceptional hospitality of The Egerton House Hotel. It truly felt like a luxurious "home away from home" from the second we crossed the threshold. The service here is impeccable. Every single time we entered reception, we were greeted by the gentlemen at the desk, who were consistently welcoming, highly informative, incredibly helpful, and profoundly kind. It is rare to find a team that genuine and attentive. The thoughtful touches throughout our stay made it extra special. We were treated to a lovely welcome beverage upon arrival, and the treat table—offering delicious sweet bites to take back up to our room—was an absolute delight. Speaking of the rooms, they had absolutely everything we could have ever asked for. The bed was incredibly comfortable, ensuring a perfect night's sleep, and the evening turndown service was executed flawlessly each night. We thoroughly enjoyed every aspect of our visit and are already looking forward to our next stay at this cherished London boutique hotel. Thank you to the wonderful team for making our birthday celebration and trip so memorable!

Dear Egerton House, how do we love thee, let us count the ways! We had a beautiful time! Everything was perfectly clean, efficiently run, and everyone on staff was accommodating during our stay. We so enjoyed the front parlor staff that greeted us and kept us informed about directions to walkable locations in the area. We LOVED afternoon tea in the quaint dining area each day. We will tell all our American friends about your superior location and amenities. Till we see you again...

Another stay, this time with my uncle. We had 2 rooms with preference for a seperate shower instead of shower over bath which is more common in new modern hotels but not always in these kind of 5 star boutique hotels. Rooms are well appointed and layout. Great quiet location, excellent staff in bar and at breakfast. Front office was a bit less attentive. As a fan of Red Carnation this one is a top choice for your home away from home stay in London at 5-star level. Untill next time!

We thoroughly enjoyed our stay and were impressed by the high standards throughout the hotel. There is a real sense of quality and attention to detail, from the presentation of the rooms to the overall guest experience. The staff deserve particular praise, friendly, professional and genuinely engaging throughout our visit. They struck exactly the right balance between efficiency and genuine hospitality. The location is also excellent, right in the heart of Kensington and within easy walking distance of both the Science Museum and the Victoria and Albert Museum, making it an ideal base for exploring this wonderful part of London. A thoroughly enjoyable stay from start to finish. Highly recommended, and we will certainly return in the future.