Four Seasons London at Park Lane

This was our first stay at a Four Seasons property, and it was absolutely exceptional. The location, obviously, is unparalleled for the important sights of London, as well as tube access and just strolling around the three main parks- all of which are at your door. The property is stunning, elegant, and so comfortable. The food was so spectacular that I would spend a good part of each afternoon dreaming (and strategizing) about the next morning's breakfast. We were upgraded to the Westminster Suite, which had a stunning view of the Abbey and Big Ben, as well as a small balcony, two marble bathrooms, a luxe sitting room with a stocked minibar and a gorgeous bone china tea and coffee set. Everything we touched was seamlessly, instantly restocked. It felt like every time we left the room, someone slipped in and improved it. The soaking tub came with a bag of beautiful bath salts that most hotels might give you once, the Four Seasons replaced them every afternoon. This generosity extends to everything - an endless supply of restocked glass water bottles, soaps, towels, snacks, more than you could ever need. The total absence of corporate stinginess was almost startling in 2026. There is a full turndown service, which also feels vanishingly rare these days. The bed is a cloud, I have never slept better. While all of these qualities could be found at other luxury properties around the world, it was the people on staff who made it an unforgettable stay. Hotels of this caliber, especially in London, are typically run with a chilly, placeless formality. The Four Seasons, however, is staffed entirely by cheerful young English people who ask sincerely about your day, your plans, your family, and remember everything you tell them. We were there for nearly a week, and a highlight of every day was chatting with the lovely desk guys, the breakfast hostesses, the cheery housekeepers. Everyone rushes to help you, to detect an unasked question, to anticipate a need. They all remembered us and greeted us as friends. Mr. Cechak from sales took time out of his day to give us lots of advice about London and the Four Seasons generally; he made lifelong guests out of us. On our last day I needed to mail a thank-you note to my parents for watching our kids, and asked the gentleman at the front desk where I should buy a stamp. He simply took the letter and so graciously said, "Leave it with me." That's the ethos of this hotel.

The team are always amazing at the four seasons, brilliant comfortable hotel. Will certainly recommend and will stay there again. The location doesn’t get any better!!

The location, building, restaurant, and bar were absolutely fantastic! Not to mention, the staff were incredibly welcoming, nice, and friendly. I highly recommend this place. Thank you for your wonderful hospitality. 🙏

I was twice a guest at the hotel last week and and per usual had excellent service in the restaurant and the lobby area by the fireplace. Guilherme was particularly helpful and professional. He shld be recognised and also asked for. .

We stayed in the four season park lane for 5 nights .It was a pleasant stay .The deluxe king room was nice and cozy . The breakfast was delicious and the food is made by high professionals.This is what I noticed and felt .They have the service of the Bentley car that can take you to near places .I would like to thank George on the front desk for taking care of our requests , welcoming smile and hospitality.And all the other staff were helpful and fantastic.