Great Scotland Yard Hotel London

Smells amazing and looks incredible when entering the Hotel. Staff very informative, helpful and friendly. Lots of history in this hotel. Very clean corridors and spacious. Unfortunately the rooms weren't, they were small, mo dressing table, no mirror apart from the mirror on the wardrobe where the plug socket it half way across from it so not easy to dry hair or apply make up. No bath just a shower but it was a good powerful shower with toiletries supplied. Toilet was separate from the bathroom , with a small basin. Very modern toilet with heated seat etc. Bed was comfortable, room was cold. Stains on the carpet. View from window was looking directly into the rooms opposite. Drinks and food in the mini bar were very overpriced, 4 pounds for a kit kat. Towels were hard. This is a lovely hotel, very clean and the location is superb, walking distance to Buckingham palace etc and to be fair reasonably priced for where it is. We had a king-size room but in reality it was no bigger than a normal standard double so that is why we were disappointed with our stay and because of the amenities in the room. The lady who checked us in and the front office manager Philip Lee are in my opinion a credit to the hotel, and did there best to rectify any problems we had.

We enjoyed our stay here as a family. The customer service was excellent from the doorman to the restaurant staff. The breakfast was amazing with plenty of option over the five days that we were there. It is conveniently located within walking distance to many tourist attractions. There is a train station nearby and its easy for car services to pickup or dropoff right outside the door. The room itself was a bit small for a family of three but everything else made up for that. I would definitely stay here again.

What a fabulous centrally located hotel, smells divine as soon as you walk in. We actually didn’t stay here but did the tour of the hotel. Very informative and interesting with a nod obviously to the Metropolitan Police, there’s also a display of wonderful art, The Koestler Arts supporting ex-prisoners handmade art. Definitely worth doing this tour, highly recommend.

Overall an amazing hotel. You are greeted by friendly staff as soon as you walk in the door. A lobby staff member I’d like to highlight is Moe. He took the time each day to make conversation with our party, and took the time to learn about us. He remembered things we discussed throughout our different conversations and provided excellent recommendations throughout the city. The conversations were genuine and you could tell he really cared. The atmosphere of the hotel pulled in the history of the city while still providing a luxury feel. I wish we could have enjoyed a meal at the hotel, but we did not have time. The common areas and restaurants looked amazing. The rooms were beautiful, clean, and updated. The hotel is in a central location, so we were able to walk to different areas of the city without needing to go too far.

Excellent experience at Ekstedt for brunch. Leo and his team look after us very well