Great Scotland Yard Hotel London

Great location next to Trafalgar Square and Chinatown. Room was a little small. I’d come stay here again if coming to London.

The management here took a small disconcerting incident with housekeeping and turned it into a series of emails with non-“apologies” and gaslighting. Great location, good facilities, but management absolutely ruined any good will I had towards the hotel. Also, they include a 5% service charge that you need to ask to take off the bill at the end of your stay ( if you so choose). They would not remove at check-in, so the card hold amount will include an extra 5%.

Exceptional stay at this property! The hotel is in a perfect location, the staff is exceptional in their service, property is clean and very quiet. Walking distance to so many great locations and the hotel is quiet at night. Our stay exceeded our expectations!

This hotel was everything and more. We had such a wonderful stay; the whole hotel smells beautiful, everywhere is clean and there is always something quirky to catch your eye. Rooms are clean, have a lovely array of toiletries, and the beds are comfy and cosy. Our stay was made even better by Lorcan; his genuine care, humour and attention made us feel very welcome and he added the sparkle to our special trip - thank you, Lorcan. All staff were very pleasant, and nothing was too much trouble. The breakfast was delicious and set us up for the day. We’d love to return to this perfectly located hotel.

We have experience great hospitality throughout our stay, from checkin to our everyday interactions with the staff. On top of the top notch hospitality, the hotel is super cool, clean, and in a great location.