Hotel Xenia, Autograph Collection

I am a Marriott girl. I love the brand. I have stayed at hundreds of different Marriotts around the world, but Xenia Autograph Collection is by far the best. The staff are attentive to needs you didn’t even know you had thanks to Arya and Pamela. We arrived at 4.30 pm and I asked about afternoon tea and the chef baked scones just for me!!! I was blown away. If you want to feel special, have an excellent breakfast and a glass of wine before retiring to your spacious and bright room with a comfy bed, the staff goes over and above to make you feel welcome and valued.

After trying several Marriott-affiliated properties in the Paddington and Kensington areas, I’ve finally found a home. From a warm welcome to a handshake from the GM, the hotel has been excellent. My room was compact but spotless and felt brand-new. The on site restaurant and bar were fabulous - friendly, efficient, and very tasty. The entire staff was friendly and completely on-spot. The breakfast spread (complimentary for Platinum+) was generous with pretty much everything I needed, and again the manager and staff were incredible. This is a proper hotel, with staff in suits rather than golf shirts, linen towels in the public toilets, soft music, and plush furnishings. Absolutely thrilled to have found this property.

Stayed at the Xenia for 4 nights to celebrate anniversary and visit London sights and a day at Wimbledon tennis. After researching options we decided to stay at the Xenia primarily because of its central location to many of the popular tourist sights and also proximity to Gloucester rd and Earls Court tube station which allowed for quick and easy access to Wimbledon on the District line. The reviews on this hotel regarding room size are all accurate. The rooms are very small especially when compared to any Autograph locations in the US. However that is not a reason to avoid this location because the service at the hotel from the front desk staff to the room cleaners was second to none. All very friendly and professional. The adjoining restaurant La Terrazza was exceptional including the expansive breakfast ( included for Platinum ) We ate lunch and dinner there at different times and was very satisfied with the service and quality of the menu items. A special mention for the restaurant manager Albino who always made sure all of our particular likes and needs were attended to with a smile and genuine warmth. He really understands the art of hospitality which isn’t that common anymore. All in all I would absolutely revisit the Xenia when in London.

We had a lovely stay. Very friendly and helpful staff, spotlessly clean and a nice breakfast where we were looked after by Albano. The only 2 downsides was being in one of the rooms over looking the very busy Cromwell road but then it is London. Also in the bar area settling in to 2 super cocktails made expertly. We were surprised to see 2 people come in setting up their KFC’s and stinking the place out. First ever time we’ve been in an upscale bar allowing this. Most hotels might want to encourage meals to be ordered from within the premises. Other than these minor gripes this was a most enjoyable stay and only a short walk away from Gloucester Road tube.

Outstanding Autograph Collection hotel with outstanding staff. Good design throughout the property. Small but very nice rooms. Excellent food. Great location, everything easily reachable by public transport or taxi. Highly recommended.