Jumeirah Carlton Tower

We recently stayed at the Jumeirah Carlton Tower in London for the first time and I honestly can’t imagine coming to London again and staying anywhere else. From the moment we arrived, everything about our experience was seamless and special. We were kindly upgraded to a City View room which made our stay even more memorable. The staff were outstanding: polite, genuinely happy, and incredibly approachable,not just with us but with our children as well. It’s rare to find that level of consistent warmth across all interactions. Our room was impeccably maintained each day and I particularly appreciated the thoughtful approach to sustainability, whether it was the mindful reuse of towels and bed linens or the fact that extras like toothbrushes or body lotion were provided when needed but not wasted by default. The hotel itself is simply stunning. Every detail from the spoons to the plates, body products, and even the toothbrushes speaks to impeccable quality and luxury. It’s a place where you truly feel taken care of. As Muslim travelers, it meant a great deal to find a room equipped with a shutoff (bidet), which is quite rare to find in UK hotels. That small but meaningful touch made our stay even more comfortable. We recommend this hotel 100% to anyone visiting London and as for us, we’re already planning our return. A solid 1000% from us!

The Carlton Tower Hotel is located in the heart of Knightsbridge and has spacious, modernised rooms with spectacular views (particularly at the upper floors). The staff is attentive and very friendly. The breakfast buffet was a bit limited for a 5* hotel but overall totally fine. Very cool lounge and fitness areas. The hotel is very family friendly. Perfect for a city trip with kids if you’re looking for a high quality stay.

My family and I visited Jumeirah Carlton for an afternoon tea for a special occasion and it was one of the best we have had in London. The sandwiches, scones, cakes & tea varieties were absolutely top notch with beautiful ingredients for each. We have visited many London hotels for afternoon tea but this was the best! Thank you to Kieron and colleague (sorry didn’t get his name) nothing was too much hassle, your service was exceptional thank you to both of you, we are already planning our next visit.

Wonderful stay . The service is incredible and the hotel is spotless .. I told them it was my birthday a few days ago and they kept bringing me cake ❤️. Had a wonderful facial in spa ! Pool good size and comfortable chairs. I’ll be back for sure. Room service excellent

We were in London for a Weekend to enjoy some musicals, visit the city and just take the best time. And for sure our stay in the hotel gave us this best time we were looking for. The quality of the materials in the room, the colour palette and the furniture are undeniable. The only thing that the hotel could enhance is the hospitality and professionalism of the employees at rhetorical reception which is fine but not at the level a hotel like this requires.