The Lanesborough, Oetker Collection

Excellent food shame about the wine prices. I can buy a bottle of Cloudy bay for £25 they charge £99 plus vat in my book that's going too far. The food excellent and good value too. All drinks £9for a cup of tea And all drinks way over priced. Love to go again but not while they rip off clients.

This is a hotel staffed with the most thoughtful people. I just wrapped up a 4 day visit and every encounter with every staff member was a master class in what spectacular service looks like. A big shoutout to three exceptional staff members who were my favorites, Daniel the concierge, Abbras the room’s butler and Kieran, the doorman, who greeted me by name at the front door upon every arrival. One thing that stood out for me was the longevity of the staff’s tenure with the hotel. The food was great, as was the room but it was the employees that made the difference for me.

Afternoon tea at The Lanesborough is always a lovely treat. Raphaelia and the team are all so welcoming and hospitable, with excellent tea and drink recommendations. The afternoon tea is amazing, catering for all dietary needs and requirements. Beautifully themed to Bridgerton and reflective perfectly in the food and the atmosphere. We have been 5 times now and enjoyed every visit, we shall return again.

The service at The Lanesborough is absolutely exceptional. As good as I have ever experienced in a lifetime of travel. I cannot recommend highly enough.

This was the best hotel I’ve stayed at in my life. Everything was perfect, from my check in, the room, the service. The staff went above and beyond to make me feel at home. The property itself is so beautiful and cozy, it truly feels special. The amenities the hotel offers were amazing, the location being next to Hyde Park was so convenient. I can’t recommend this place enough and I will be staying here for all of my future visits to London!