The Lanesborough, Oetker Collection

My wife and I stayed at the Lanesborough, it was her 50tj birthday and wanted to take her out and about in London , we had a terrific time and the hotel staff were great and really attentive, would definitely stay again !

Stayed for four nights. The experience was amazing. The service, with the exception of one breakfast, was great - refined, friendly, and attentive without being overbearing. The rooms use technology to make your visit comfortable. Loved the bidet, radiant floor heating, and Lanesborough products. I wish they sold their lotions, soaps and powders to bring home your experience. Dinner in the Grill, negroni bar, the Withdrawing Rooom and the Bar were all amazing experiences. Drinks were delicious. And an afternoon tea is not to be missed. We will be back. Loved visiting Lilibet as well.

wonderful to stay in Lanesborough,The staf are very friendly , the service is ecxelent, the room was confortble and beaytiful . the cleanliness ecxelent . fantastic lokation .

I have to go back. I am going back. Stayed here just got one night early October. As someone who has stayed in other Oetker properties I knew the standard would be high but I did not expect to be blown away the way I was simply because it was in London. The only times I’ve ever had faultless 10/10 experiences have been in Qatar or the UAE. Because there they go all out to make not only you, but your children feel special. I did not expect to receive this type of service here, in the heart of London. It began from the moment we arrived. They brought out a vip pass for my kid which enabled him unlimited ice cream. (Although he never got any because he was being a little bugger). Next time I will allow him some. Anyway. When we did check in I went for a chat and tour with one of the hotel sales directors. I left the Mrs and son (3 years old) in the lounge. When I returned I was told they gave the Mrs champagne and my boy an orange juice. Then they also brought out a special mocktail for my boy which he loved. When we got to the room there were lots of treats and lovely welcome amenities for us all. We went to the spa and when we returned they had a special alien cake for my boy. He’s obsessed with aliens and had a bag and toy with him on the day. They paid attention. We had room service which was okay. Breakfast was great though and pastries especially. I can’t fault anything. Lovely big room. And service even better. A very special place and a must see if you are used to 6* service. This is way beyond a 5* and really does amplify what the Oetker brand is about.

This is a classic British old school hotel and they charge accordingly. We received an upgraded room from our Amex membership. The room and bathroom were spacious but we looked out on the back of an office building. No matter. The bed was perfect. And there was a butler… Not having been raised with one we were not exactly sure what to do with them. They brought us tea twice, kept the fruit bowl stocked and fixed a leaking refrigerator. The big question was whether to tip them and how much. Ultimately decided not to tip as we didn’t use them much and the room was $1200 a night. Good thing. Upon check out found we were assessed about GBP60 per day. Not sure if that was for tea or a service charge. We were never told about that upon check in. Other than that they have a wonderful health club with sauna steam and hot tub. The French barman made a perfect martini but ridiculously expensive. Breakfast was only OK. It was included. Only a la carte. No buffet. Coffee was terrible. Great location. Walkable to a lot of things. We’d go back