The Langham, London

We had another amazing four-night stay at the Langham London. The Executive Club Room that we stayed in was large and bright. The Club privileges were amazing! The staff at the Club (and throughout the entire hotel) are so pleasant and helpful. The complimentary/included daily breakfast, afternoon snacks (think afternoon tea) and evening snacks (charcuterie, cheese, desserts) at the Club were all delicious and should not be missed - not to mention the champagne, wine and cocktails that are offered there. Our room was impeccable and spotless. Daily housekeeping and turndown service were offered and made for an even more luxurious stay. We did not use the pool, but it looked amazing as well. The Wigmore, the adjacent pub, was also fun to visit. We can't wait to go back again for another stay.

Spent a lovely weekend at The Langham with my daughter. This hotel is perfectly placed for both shopping and theatres. All staff were polite and welcoming and breakfast was very good. Our room was very clean and well maintained if a little dated. We booked through American Express Fine Resorts which entitled us to an early check in if available which we received, an upgrade if available which we also received as well as breakfast and a 4pm check out. All in all a good stay and I would stay again.

I was served in the Club Lounge on Thursday evening by Ivan, wow, what a breath of fresh air he is, the service from Ivan was impeccable. He was super busy but kept a cool head whist offering amazing timely service. I’m going to return just to be served by him again, such a gent!

I had the most amazing afternoon tea at the Langham last Friday, this was a gift from my lovely friends for my 60th birthday.

This was our second stay at The Langham within a period of 3 months. This time, we took two rooms for 3 nights, booked through Private Upgrades at a cost of £400 per room per night. This took our spending at this hotel to over £4000 for the two visits; however, we were not provided with an upgrade for our second visit, despite the package through Private Upgrades supposedly including an upgrade if available!) PROS - Location. - The ambience and decor of the hotel in general. - Breakfast at the Palm Court – superb buffet, food cooked to order and service. The staff work very hard and go out of their way to provide a 5 star experience for guests. - Room servicing and housekeeping. - Door and foyer service, provision of taxis upon departure. - The Wigmore. CONS - Lacks a lounge for older guests to enjoy drinks and food (which is not a pub or a cocktail bar). We found that Artesian cocktail bar is more suited for younger guests later in the evening. - Better signage needed for the spa and leisure facilities. Although this visit was not quite as good as our first visit, this is a very good 5 star hotel and provides excellent value for money when the nightly cost comes below £450 a night.