The Dilly

We had an absolutely incredible stay at The Dilly — without a doubt one of the best hotel experiences we’ve ever had as a family. Traveling with kids isn’t always simple, but this hotel made everything feel effortless. The location is unbeatable, right in the heart of London near Piccadilly Circus, making it perfect for exploring the city with children. Everything we needed was within walking distance. The hotel itself is stunning — elegant, clean, and maintained to the highest standards. The rooms were comfortable and spacious, and the overall atmosphere felt both luxurious and welcoming for a family. What truly made our stay exceptional was the service. Every single staff member went above and beyond to make sure we were comfortable and taken care of. The attention to detail and genuine hospitality were felt throughout our entire stay. A very special thank you to the manager, Selim Atias. His presence and leadership are clearly felt across the hotel. Selim was incredibly kind, attentive, and professional — making sure our family had everything we needed at all times. He truly elevated our experience and made us feel personally welcomed. This wasn’t just a hotel stay — it was a memorable family experience. We highly recommend The Dilly to anyone visiting London, especially families, and we will definitely be coming back.

From the moment we arrived, we were made to feel so special thanks to Selim Atias and the team.

A great nights sleep and lovely breakfast, the hosts were very welcoming

I had an incredible experience at The Dilly, and it was largely thanks to Selim Atlas from the Guest Relations team. From the very beginning, Selim was extremely helpful, handling our reservation with care and professional efficiency, especially given some exceptional circumstances we had. He made sure every detail was perfect—including a beautiful bouquet of flowers that was waiting for us in the hotel upon arrival. The room (Superior Double) was great, but it’s the personal touch and the feeling that there’s someone looking out for you that truly made our stay special. If you're visiting London and staying at The Dilly, Selim is the person you want to talk to. Thank you for everything!

Travelled with my 8year old for her birthday. Massive room with two beds, nice coffee machine and just very comfy. The hotel comes into its own in the restaurant. My girl has coeliac disease and a dairy allergy - she was so well looked after by Miguel and his team. She described it as the “best breakfast ever” with pancakes, cooked breakfast, cereal, yogurt, toast etc all delivered to her table. They also delivered a birthday cake to our room for her with a card ensuring that we knew it was DF GF. Our family are 3/4 gluten free and we have never been made more welcome in a place. We will visit again - thank you Miguel ❤️