London Marriott Hotel Park Lane

My friends and I had a wonderful An Enchanting Garden Afternoon Tea experience! Everything was beautifully presented. A special thank you to Vivian, who gave us excellent service — he was kind, attentive, and made the experience even more enjoyable.

Vivian was so helpful and respectful He give us a good and excellent service The food is so good in the hotel restaurant Thank You Vivian🙏🏻

Had such a lovely afternoon tea at the Marriott Park Lane! The food and selection that they offer was amazing especially the hand crafted patisserie, however what made our experience even more amazing was our wonderful waiter, Vivian Rato. From the moment we were seated at our table he went above and beyond to ensure everything was perfect - from recommending to us the best teas, to talking us through each component of the menu and ensuring everything was perfect! I also loved how he made sure we even got the most perfect picture, would definitely go back!

This visit was a combined voucher I purchased as a suprise for my Mrs and I have to say that this is afternoon cream tea was the best we have ever had so far and is far better than the last one we had in HARRODS.Our assigned waiter VYVIAN made the whole visit a complete pleasure.This guy is on the same level as us and appreciates everything that life has given to him and that touched our hearts a bit as we know what hard work is and know how hard people work in the capital to make our lives enjoyable while we are fortunate enough to have time to experience it.We will definitely be paying another visit to this pleasent place and I suggest that you should to as you won't be disappointed I guarantee.👍

We booked a room at the London Marriott Park Lane for its prime Mayfair / Hyde Park location and for its Marriott Bonvoy affiliation. Unfortunately, we checked out shortly after arriving for two primary reasons. First, although billed as a 5-star property, it felt closer to 3.5 stars — yet charged 5-star rates. We found far superior rooms, amenities, and service elsewhere for the exact same nightly rate. Second, our room had poor soundproofing; we could hear everything from the adjoining room. We were told hotel security would come up and speak with the rowdy family next to us, but they never did. The hotel was fully booked, so we couldn’t move to another room or we would have likely stayed just to avoid the inconvenience of having to leave. We appreciate management allowing us to leave for a full refund.