Mandarin Oriental Hyde Park, London

What an unforgettable experience we had in London! We surprised my mom for Mother’s Day, and this hotel exceeded every expectation we had. The property is absolutely stunning, and the location couldn’t be better - within walking distance of all the must-see attractions and directly across from Harrods. I especially want to highlight the incredible hotel staff. Every interaction we had felt genuinely warm and memorable. They truly made my mom feel like a princess throughout our stay. A special thank you to Sherif at breakfast, who went above and beyond to make each morning feel extra special. It was always a pleasure to see him and start our day with his kindness and attention to detail. Thank you as well to the Afternoon Tea team. The service was exceptional, the staff were incredibly kind, and the food was delightful. The afternoon tea sandwiches were, without a doubt, the best we’ve had in London! A heartfelt thank you to Graham, who greeted us with such warmth and positivity every time we entered the hotel - truly a ray of sunshine. And thank you to Claire at the bar, whose cocktail recommendations were always spot-on and perfectly tailored to our tastes. Overall, our sincere thanks to the entire hotel team. Every member of staff contributed to making this stay truly memorable. You are all exceptional, and we cannot wait to return!

This is a stunning building in Knightsbridge, located next door to Hyde Park and very close to Harrods and Harvey Nichols. We were lucky to be upgraded to a suite and had a separate living room, bedroom and two bathrooms. There was a bath within the large shower area. There is a spa, very good gym and lots of bars and restaurants within the property. Everything is beautifully and traditionally fitted out. Breakfast was superb, as were the staff throughout.

Absolutely gorgeous. Great service, nice restaurants, doormen are too cute, very nice reception. Great GM.

We wanted to celebrate our 10th wedding anniversary in style, and following a few visits to the Mandarin Bar I wanted to stay for the long Easter weekend, as a surprise for my wife. I contacted the Guest Experience team to plan the surprise and they went over and above to ensure that we had a beautiful room, a fantastic welcome, memorable delivery of the surprise to my wife (thank you Lucas!), and a few more treats to make the stay incredibly memorable. We were treated to welcome drinks, a romantic treat and rose petal arrangement in our room, great tables for breakfast overlooking Hyde Park (horse-back guard changes on view), and full but discreet recognition from all the staff of our celebration. The Friends of Mandarin Oriental membership is well worth signing up to for the extra treats and add-ons. We also used the spa facilities which made for a very relaxing afternoon. The pool is lovely, we also used the sauna and revitalising pools too. These facilities are segregated into male only and female only which added to the relaxation. The hotel is in a great position, amazing shopping on one side, fantastic walks around Hyde Park and access to other areas of London on the other. We’ve had London breaks before, but none have given us the same feeling of hospitality and pampering, as well as relaxation that the team at M.O. Hyde Park gave us. We’ll be back. Thank you to everyone who contributed to a fantastic and memorable stay.

My wife and I stayed there for our 22nd anniversary. We traveled from Florida United States overnight flight and Ruby at the front desk was more than helpful to help us to get a room quickly and allow us to get out on the town and start our vacation. Everyone in the hotel was exceptionally nice. We went to the bar for drinks and the waitress. Zoey was extremely helpful having my drink ready before I even sat down. Breakfast was delicious and all the food was amazing. My wife did get a massage and said that it was one of the best she’s ever had. Thanks for making our stay magical. Would highly recommend