Mandarin Oriental Mayfair, London

Wonderful experience, beautiful new Mandarin Oriental right in the middle of Mayfair. Room was great, restaurant and room service were fantastic, bartenders from the rooftop were wonderful, reception, housekeeping, concierge, all fabulous, friendly, attentive and pleasant. Their bellmen, FD staff Liam, Liandra, concierge Cassindra, just to mention some, were an absolute pleasure to deal with. We loved our stay, enjoyed the bday amenities, and had a fantastic time. We shall return!

A perfectly positioned hotel for shopping in Mayfair, I believe it has been open a year or so, lovely design and cosy quiet feel, the staff are really lovely and helpful, a couple are yet to acquire a true 5* presence and level of service. I was disappointed in the food on offer for a 5* hotel. The downstairs hotel restaurant had amazing architecture by the way of glass roof and lift, but a very small menu and closed at 3pm each day, the only thing on offer after that was sushi menu in rooftop bar. I’ve never stayed in a 5* hotel that doesn’t offer afternoon tea and sandwiches. You could however order a club sandwich from room service. I’m disappointed to say that was a 4/10 toasted sourdough was difficult to eat and not part of a traditional go to 5* hotel club sandwich. I have never seen so many uber rat delivery’s coming into a hotel lobby, that tells a story about the menu on offer. There was building work going on next door that vibrated noise early in the morning to the rooms. Would I chose this hotel again? Unfortunately not.

Had an amazing stay at Mandarin Oriental Mayfair. The hotel is stunning, the rooms are elegant and comfortable, and the location is perfect. What truly stood out was the staff – incredibly attentive, warm, and professional. They made the experience for me and my daughter exceptional. Highly recommend!

My stay at Mandarin Oriental Mayfair was fantastic! The staff were amazing, the restaurants outstanding, the rooftop stunning, and the spa absolutely wonderful. Can’t wait to return!

I had an absolutely fantastic stay at the Mandarin Oriental Mayfair! From the moment I arrived, the staff made me feel incredibly welcomed and taken care of – attentive, professional, and genuinely warm. The restaurants were outstanding, offering both exceptional food and service. The rooftop is a real highlight – stylish, vibrant, and perfect for enjoying the views of Mayfair. The spa was another wonderful experience, with serene surroundings and treatments that left me completely relaxed. Every detail of my stay was perfect. A truly luxurious hotel with an amazing team behind it. I can’t wait to return!