Mandarin Oriental Mayfair, London

Truly amazing stay! The staff outside from concierge were exceptional, they went out of the way for my kids - we stayed for over 7 nights and they knew us really well, always helpful with smiles on their face and going the extra mile. Facundo was also really great! They all were and I wish I had all their names to mention. Can’t wait to be back! The location is also the best, new bonds st, oxford street and regent street all in walking distance ❤️

This was a very nice hotel ..But the peole who work there is even better..The women working in the reseption made my day.They gave very good and very specific ideas about the places İ can go….The women working in housekeeping bring everything that İ need ..And the women in concierge help me with the bookings..And Also the guys in the enterance help me with my bags ..And with everything that you can consider outside.Akli and Facundo were their names..And a guy who is South Korean and serving breakfast was very helpful..Thank you for all the team of Mandarin Oriental Mayfair..

Facundo was amazing, very helpful the stay was great, perfect location great room great atmosphere

Return visit after a previous visit, and after reaching out to Ivan Arena, senior manager, he was very kind and supportive in arranging my visit. The drinks his colleague arranged were lovely and it was a great afternoon. Thanks Ivan and co for arranging and ill be back again soon. Best J

After a very disappointing experience elsewhere, we arrived at Mandarin Oriental Mayfair late at night expecting very little and were immediately reminded what true luxury hospitality looks like. Despite the late hour and the hotel being very busy, the gentleman at reception took the time to personally look for a suitable room for us and even offered to let us view it before making a decision. That level of care, empathy and professionalism completely turned our evening around. The rest of our stay was equally outstanding. The room was beautiful, the food excellent, and every interaction with the staff felt warm, genuine and effortless. Nothing ever seemed like too much trouble, and the service was very attentive. What impressed me most was how naturally the team made us feel welcome and valued from the moment we walked through the door. A truly exceptional hotel and, without question, one of the best luxury hotel experiences we have had in London. We found our new favorite hotel in London and will definitely be back soon!