The Milestone Hotel

I cannot say enough of how amazing this hotel is. The staff is exceptional, warming and make you feel at home. They remember your room number so you can just add drinks, food, etc. to your room with ease. Kostas and Tim were just the best! The rooms are phenomenal. The housekeepers were each amazing. Twice a day they clean and make sure you have enough towels and beds are always made. They even leave you a little treat each evening. This is a MUST book in London. Wonderful neighborhood with great coffee spots and the park across the street! This was our second stay and will be back next year!! Get room service too!!! Delicious!

We have stayed at The Milestone Hotel & Residences three times over the past 15 years and will always return to the hotel when in London. We consider it our home away from home in London and our kids have grown up over the years at the hotel. The rooms, suites and Residences are all individually decorated in lush fabrics and beautiful furniture with very comfortable beds and sumptuous sheets and pillows. The rooms are on the smaller side, especially the ones facing the park, but this is pretty typical of London. The rooms facing the inner courtyard are very comfortable and quiet. All rooms are air conditioned so if you are there in the summer during a heat wave like we were, you will be thankful. We have stayed in several of the room categories and prefer the Junior Suites as they offer more room, a dressing area and larger bathrooms. The location across from Kensington Gardens is excellent. It is a quick walk to Kensington High Street and there are a lot of great restaurants within a five minute walk of the hotel, It is also conveniently located a short walk to the Kensington Hight Street and Gloucester Road underground stations. The service at the Milestone is second to none. Every detail is taken care of from twice daily housekeeping to the excellent services of the concierge, front desk and doormen. Don't forget to visit The Stables Bar- it is tucked away off the main lobby and has several cozy spaces to gather for a cocktail before dinner. The cocktails and service are excellent and the spaces so intimate it feels as if you are having a cocktail in a friend's home. We can't wait to return next summer!

We love Boutique hotels and this one is over the top. First time to London and we will go back and stay. Fabulous accommodation. The location across from the park is spectacular. The minute you walk in the door you are treated like family. The people working there are kind,friendly and so helpful. Put this special place on your calendar!

Our family of four (two adults and kids 8 and 11) had an absolutely amazing four day stay at the Milestone in June of this year. I did extensive research before booking and considered some better known brands and larger hotels, but ultimately chose the Milestone after reading so many glowing reviews and am so glad that I did. If you’re considering it, you should too! Located in the vibrant, upscale Kensington neighborhood and across from Kensington Gardens and Hyde Park (a great place for kids and adults to run and play), the Milestone was a perfect reprieve from the hustle of London and crowds of tourists. The hotel was warm, welcoming and cozy, but also sophisticated and incredibly high end with delightful bedding, black out blinds and perfect AC. The food is delicious and breakfast is not to be missed. As others have said, what truly makes the Milestone stand out is the staff who make you feel at home. We especially wanted to call out a few that made our stay extra special: Tim, Stephen, Gorge and Kontas. We’re already planning a return visit and can’t wait to be back!

We decided on the Milestone for staying on the west side of London and another very sleek modern high rise 5 star hotel on the east side of London in the same week. We fell in love with The Milestone and Steve and Sam and everyone there. They treated us like royalty. We got to our second hotel and were absolutely underwhelmed. We missed the warmth of the Milestone and wanted to go back but we had already checked in. We then went to Norway for a week and could not stop thinking about The Milestone and when we could visit again. We were planning to stay our final night in London near the airport but asked our travel agent to cancel the airport and book us into The Milestone. The Milestone is now our go-to hotel for London whether visiting the city or stopping over on our way to another city.