The Milestone Hotel

We had a truly delightful evening at this cocktail bar, thanks to Angelo, the charming and attentive bartender. He immediately understood our tastes and interpreted them brilliantly, crafting drinks that went far beyond our expectations. Every proposal he made was a perfect match, both creative and delicious. Angelo’s warm and caring approach made the whole experience even more enjoyable. We’ll definitely be coming back soon. Highly recommended!

In London for a girls’ trip and could not have been more pleased with the Milestone. We knew we were in for a treat the moment we stepped out of the car and were welcomed by the most attentive staff who helped us with our bags. Check-in was smooth and a tour of the hotel was offered and accepted. A kind young man named Sam showed us around the hotel before taking us to our room and introducing its features. The welcome champagne he offered us as we settled in was a lovely touch. Throughout our stay we were delighted the Milestone was our, “home”. This beautiful, well appointed and well cared for property is a hidden gem. Its location across from Kensington Palace is ideal with easy access to public transportation and a patient concierge at the Milestone willing to explain how to use it to get to our destinations around town. We enjoyed our dining experiences at the Milestone, too (breakfast, high tea, and dinner). Wonderful service and food each meal. Stables bar is a must. I will not soon forget the fabulous drinks and warm welcome we received each visit. Angelo took great care of us there and went above and beyond with his recommendations for other establishments he thought we would enjoy and he was right! The Milestone ruined otherLondon hotels for me. It will be hard to return to London and not stay at this lovely hotel. Everyone should experience The Milestone at least once.

Another wonderful stay at The Milestone for our family. After a year away, we picked up where we left off with The Milestone staff who took great care of all of us. Thanks to Andrew and his team, with a special shout out to George and the concierge team, the international bar staff, and, of course, being greeted as we came and went by Steve and Tim. The Milestone remains one of our favorite places to be . . . we are grateful.

My fiance and I recently stayed at The Milestone Hotel and had an absolutely amazing experience! Everything from the location to the employees to the food was exceptional! To begin, the staff at this hotel are phenomenal! When we checked in we were greeted by lovely doormen who helped us with our bags (and helped us get taxis throughout our stay). Upon check-in we realized that we accidentally booked the wrong checkout day… but the receptionists were able to extend our stay easily and without us having to move rooms which was a huge relief! The receptionists were very welcoming and were kind enough to give us a tour of the hotel before showing us to our room where they explained how to work the tv and air conditioning. It was so nice to get the lay of the land and feel confident getting to the gym, the bar, or to breakfast in the morning! Everyone we encountered was incredibly helpful, kind, and attentive. Our room was beautiful! We had a giant window facing a beautiful park that let in tons of natural light. We visited in July and were extremely happy to find that our air conditioning worked WELL! This was something we were both worried about beforehand. The bed and pillows were very comfortable and the blackout curtains were perfect for sleeping in! We both loved the complimentary shampoo, conditioner, and body wash - it smelled fantastic and felt very high quality (I’m very picky on my shampoo and conditioner). The hair dryer was also very powerful and high quality which I find is not usually the case in hotels (people with long hair will understand). We had turn down service every evening which was amazing to come back to after a dinner out. What we probably loved the most and what’s something I’ve never seen at a hotel before was the cold plunge! My fiance loves cryotherapy, ice baths, cold plunges and all of those types of things and was ecstatic! I prefer the heat and loved the sauna. The gym was very clean and had everything necessary for a good workout. It even included a swim spa style pool for lap swimming! The amenities at this hotel were just incredible! The food was AMAZING! I highly recommend having breakfast at the hotel. There is always a smoothie and juice of the day and a variety of treats (muffins, toast, etc) to start off… the blueberry and chocolate muffins were to die for! My fiance and I both had and loved the avocado toast with poached eggs as well as the omelette. While we didn’t eat dinner at the hotel, we had drinks and snacks at The Stable Bar - cheese toasties, club sandwich, etc. and they were incredible! The Stable Bar was once an actual stable and was absolutely gorgeous and unique (I loved the horse themed artwork and took many pictures). The bartenders were both so sweet - one of my friends was talking about how he was going to Romania the next morning and the bartender gave him a handwritten list of recommendations for his trip! I highly recommend staying at The Milestone Hotel if you’re visiting London! The staff are beyond lovely and are genuinely happy to help you have the best stay possible whether that means giving you recommendations for restaurants or museums or giving you a tour of the hotel so you know how to get around! The location is incredible - very central and right across the street from a massive park. The building itself is just gorgeous with spacious, well decorated rooms and beautiful artwork and flowers throughout the hotel. The food and drinks were amazing and the amenities were outrageous (in a good way)! If you want to have a picture-perfect stay in London, stay at the Milestone!

This was our 3rd stay at the Milestone hotel and, as it was a double celebration of our 15 year anniversary and my partner’s Birthday, we stayed for 3 nights. The fact we have been twice before already speaks volumes. We are always touched by the finer points of this hotel. Belonging to the Red Carnation Hotels one of the ethos’ of the group is that it emphasises on ‘providing an intuitive, deeply personal kind of service, shaped by care and passion’. This is so evident from the staff and management such a high level of the personal touch that you feel relaxed and ‘at home’ straight away. The hotel was full, with some guests taking resident for 3 months! Yet with such a busy season there was never a drop in service levels and each member of staff took time with us. Wonderful hotel.. Mr. Andrew Pike will no doubt be very proud of his team… See you next year!