The Milestone Hotel

We received the warmest welcome on our arrival and found delicious treats in our room. The bed was very comfortable. The room service for breakfast was fantastic with super fresh pastries, plenty of fresh fruit and good coffee. We also enjoyed afternoon tea with scrumptious sandwiches and desserts - the tea ceremony is a must. Overall, the dining experience was outstanding. Thomas and Rumain were the consummate hosts. I had a 90-minutes massage with Jana and would highly recommend her. She is a very experienced and wonderful therapist with a holistic approach and can tailor to your needs. I was recovering after surgery and couldn't have a general full body massage. Jana understood me straight away and gently provided my body with what it needed. I quickly felt much better and the improvements were visible even on my face, although I didn't have facial treatment. It's all down to special techniques and pressure points. We loved every minute of our stay. The hotel team were so attentive and professional. Thanks a million. We look forward to our return visit.

I was absolutely blown away by the service I received at the Milestone Hotel. It was my first stay and I booked it at the last minute because of tube strikes. From the greeting from the doorman to the room Service staff I cannot express how impressed I was with the welcome and service I received. The hotel was beautiful and the manager checked me in and showed me around the hotel. I was lucky enough to receive an upgrade and my room was beautiful and fresh cookies on arrival! Bed was super comfortable and bathroom clean and all the comforts I could ask for. The spa has to be booked and I managed to have an early morning session in the pool. Best experience I have ever had in a hotel and that is no exaggeration. Reasonable price for the area and I have recommend to all my friends and patients!

There is nothing that could have been done to make our stay any better. A very charming hotel in a fantastic location as we were attending a concert at the Royal Albert Hall. It was really quiet although on a busy road and all of the staff were delightful. Couldn’t have asked for more, thank you to everyone at the Milestone hotel for a wonderful stay

We stay all over the world and some of the best hotels, but this hotel the service is actually exceptional . From the moment you arrive Steve the Dorman was incredible Service attention to detail was second to none . We were given a welcome drink of champagne from Thomas in the stables, Bar the Stafford breakfast was lovely too. We will definitely be back. You guys could teach people Service all over the world amazing.

This property is in a great location, right across the street from Kensington Park and castle, and just down the road a bit from Harrods, and some great museums. The hotel has a charming sitting room, and that is an option for breakfast. The dining room is beautiful. I loved the gorgeous windows. We enjoyed dinner there. Room types vary, but ours were both quite charming, though very different feels. Staff was excellent.