One Aldwych

We live in Covent Garden but had an opportunity to stay at One Aldwych so treated ourselves to a Staycation. Our check in experience was very individual and we felt like we were treated very nicely, and shown to our room. A relaxing afternoon at the Health Club with a swim and steam before relaxing in our small but beautifully furnished room with the best air conditioning in London. It was 30C outside but a fabulous 18C in our room which helped us have a wonderful sleep. The in room mini bar and coffee machine was stocked up by the much appreciatedBreakfast at Indigo Restaurant the next morning was relaxed and a lovely event. Great food and menu, and once again personal and individual service that should be celebrated. Each staff member from doorman to Health Club to restaurant and front desk were all excellent. It truly is the kind of place you don't want to tell too many people about in car they spoil the peace and tranquility it offers which in London, and indeed most major cites as so rare and so special.

Absolutely superb - it always is - every aspect of your hotel is first class thank you very much - see you again soon -Mike & Stephanie Boyce

Good location, spacious room with 2 sinks in the bathroom (important for a ladies trip) and an enclosed shower (much appreciated). Nice coffee station - also important. Staff attentive and responsive -- we didn't ask a lot but needed a few towels. We had a good laugh trying to figure out the light switches (ok lights off - whoops not the right ones -- on and on) - but this seems to be a constant in hotel rooms. Labels would be helpful. The only oddity is the black and therefore dark corridors to the rooms. Not fixable but odd.

Thank you for an amazing stay! All staff are outstanding. My husband and I stayed 6 nights. After our first night we requested a room change as we believed we had booked a king bed and were given a queen. The manager was very understanding and personally toured us to two room options. We loved our new room, quiet and comfortable, a true oasis after busy days. The service is above and beyond- plenty of water in room that was refreshed daily. The room was cleaned in the morning and then a turn down service was provided each night. These were really appreciated as we were sight seeing all day and enjoyed refreshing before dinner. The universal chargers were helpful and I enjoyed the vanity table. I requested an iron and board and one was provided immediately and left through our stay which was appreciated. We ordered room service a few times. Once there were a few items left off the order and we did not have time to correct immediately. We told the front desk our next chance and the next time we returned to our room a lovely amenity had been left with a note apologizing for the room service mishap. That touch was lovely. Bell staff are phenomenal-very helpful with bags and directions. Upon our departure the bellman took our bags to the pedestrian crossing and across to the other side of the street for us! We were sad to leave and look forward to our next visit. Thank you for everything.

An absolutely delightful stay, with super friendly staff who made sure I was well looked after. 5 star service for sure, thank you so much!