Park Hyatt London River Thames

Wonderful staff, great rooms, great service. Celebrated our 30th anniversary with a trip to London and stayed here one night. Enjoyed a nice welcome cake and note for our Anniversary. Hotel is walkable to 2 subway stations. So good location to tour London. Gym was nice. Pool looked amazing, but we didn't take advantage of it.

All around very positive experience, staff was very helpful and polite. The housekeeping service was meticulous. The hotel was beautiful and clean including the lobby, gym, pool, and our room. Provided everything we could want out of a hotel stay experience.

First impression of this hotel was not really good. My hope is that the service training of the front desk staff will be strengthened

This hotel is gorgeous, clean, and the staff is excellent! I highly recommend staying here. The gym and pool are fantastic, which exceeded my expectations. The breakfast is a must, food was absolutely delicious and wait staff friendly and attentive in an unobtrusive way. My room was beautiful, clean, and had all the little bits I may have forgotten. Location was great and exactly where I needed to be. Close to a couple of stations as well.

Having stayed here with my family for a 30th birthday celebration I can happily say it is truly one of my favourite hotels I've ever stayed in, making for an incredibly special birthday. The staff throughout were impeccable and very attentive, I honestly couldn't pinpoint just one person's service. The frog childs room key - Genius, I can't tell you how much my little boy (2) loved being the one in charge of the lift and opening the doors. It felt like such a lovely little addition, and great child empowerment! The bedrooms - Honestly faultless (with the exception I couldn't unplug the phone, which my little one was obsessed with). What a view, what a bed, what a bath! The in room wine and welcome birthday plate was lovely, and the toiletries and robes made for that extra luxurious touch. The treatment - WOW! Honestly, my husband has said it's the best treatment he's ever had and it's certainly up there for me too having been an avid spa goer for the past 8 years. The attention to detail and the fact she finds out about you and what you might do day to day that could impact your back was just so impressive. But my real stand out, and something that is SO rare these days is the fact she didn't stop physical contact once throughout treatment - truly impressive. The breakfast - Honestly, hands down, we all agreed it was the best breakfast we'd ever had. I loved the variety, the Japanese hints (I even picked dim sum, which was incredible), the hot and cold offering, the beautiful pastries and cakes. All of it was flawless as was our server. I would go back for breakfast every day if I could, although I'd weigh about 20 stone more by the year end. As you can probably tell, a very happy customer - a stay I just couldn't keep to myself.