Park Plaza London Riverbank

I stayed at the park plaza riverbank hotel for 5 days for a business training. My experience was positive throughout from check in on the first day through to checkout on the last day. Special shout to Abu Bakr in the conference room area who really took care of us, a crowd of 30 people each day making sure food is served on time and being very attentive. He was very knowledgeable and understanding of dietary requirements (specially halal food requirements) which was quite important to me. I would like to thank him for his 5 star service throughout and also thank you for rest of the staff for making the 5 day training event a success!:)

Silfa was extremely helpful! She made registration seamless! The hotel is centrally located giving easy access to many attractions,

It was lovely to see the room. I would recommend Tuana from the reception area. She is very sweet and gave me the room just in 10 mins of my arrival. Guys go to reception and say hi to her she is the best.

Attended an awards ceremony here. The event and catering was fantastic, great food and service from Mahfuz and team. Thank you! Hope to visit again soon

A super first experience at the hotel, we will be back! Taras supported me at check in and despite how busy it appeared to be, went above and beyond to give me and my mum a memorable experience. He helped us identify a 6th floor room with amazing river views and an apartment style layout. We even had access to an executive lounge with drinks and snacks. It was outstanding. A kind gesture that really topped our visit to London. Thank you Taras for going above and beyond for us and for such great customer service.