The Peninsula London

Great value for money, good location and amazing tidy rooms, highly recommended

We recently stayed for 5 nights at the Peninsula London and it was an amazing experience. The hotel is in a wonderful location in Mayfair. Nothing was sparred when building this new hotel. We had a Grand Premier Park Room that was modern and gorgeous with the finest décor and furnishings. Large picture windows have spectacular views over Wellington Arch. The bedding and linens were of the finest quality. Oh my- the huge marble bathroom is so fabulous with a huge soaking tub and separate walk in shower. There is a large wood paneled dressing room with lots of hanging and drawers. The rooms at the hotel are some of the largest of London hotels. Housekeeping cleaned our room to perfection 2x a day. There is a wonderful Peninsula café in front of the hotel that serves delicious pastries, salads , coffees and homemade gelato. It was lovely sitting outside at the café. What makes this hotel so extraordinary is the great staff. They are so kind and all with the best attitudes. We had a delicious extensive a la carte breakfast every morning in the Lobby Restaurant. All the staff were so attentive. The hotel also has a complimentary car to take you to short distances which is a nice feature. We ate at the hotel restaurant for dinner- Canton Blue and the environment and food was wonderful. We had the pleasure of meeting the General Manager Mr. Rolf Buehlmann. He was engaging and made our stay so special and memorable. He really knows how to run a great hotel. Our stay at The Peninsula was truly fabulous and we can’t wait to come back! If you are looking for a 5 star hotel in London, with spacious and beautiful accommodations, great food and wonderful service the Peninsula London should be your only choice. I want to thank all the staff that made my stay so exceptional. Patric Hadorn- General Manager of Operations Fuat Secen- Assistant Director of Food and Beverage Canton Blue- Shagun/Manager Gary-Breakfast Manager/ Lobby Galib Rahman- Assistant Guest Experience Manager Scott Miller- Head Butler Concierge Team- Maelice, Matthew, Claudia, Gavin, Charlie, Margaux- you all were fantastic! Bryan Ellis, Yanky Mok, Irem Bilgin- Guest Relations Doormen- Volkan, Miro, Andrejs Rene- Porter

Really fine hotel. Excellence on every level.

Amazing hotel. Great features very friendly. A bit in the pricey side. But well worth it

An adequately tasty afternoon tea, with mixed service. We had one normal and one vegan afternoon tea. I cannot recommend the vegan one. Sandwiches: Great flavours for the non-vegan ones, but far too much smoked salmon and the tart was too sweet. The vegan sandwiches were mostly good, but it is disappointing to see the used of brined artichokes used on a sandwich. The beetroot sandwich was excellent. Sweets: The vegan sweets were incredibly disappointing. The drizzle cake was overworked and very unpleasant. The English rose dessert was too tart, bordering on bitter. The millefeuille was an inaccurate descriptor. It was rose chocolate sheets sandwiching the filling. Very awkward to eat and a misleading title. The Charlotte was tasty. Non-vegan were much better. English rose was a much better balance and the strawberry Charlotte was excellent with really good textures. The baba was great, really interesting flavours and a great mouthfeel. The millefeuille I think was just a poor choice. Very awkward to cut and eat and the use of a jelly for one of the layers was poor. The scones were excellent and we really loved the lemon curd. Service: Very mixed here, with around 5 different members of staff serving us throughout. One member brought an additional cup when bringing the tea, but didn't remove it. They also didn't remove the tea strainer when replacing the pot and were generally heavy handed when serving. We enjoyed the tea recommendation another member of staff gave and thought the service from Chloe was exceptional. An enjoyable experience overall, but one that's hard to recommend given the other high-end afternoon tea options available in a similar location.