The Prince Akatoki London Hotel

Clearly takes note of Japanese service culture, which is a big plus. Design is also solid in a minimalist way. Amenities are limited, but this is clearly advertised. Lots of small perks in the room that are welcomed (e.g. minibar). The wifi is also quite fast, which isn't always the case for high end hotels. The biggest drawback would be that some of the rooms (I suspect those on the higher floors) have a very small window. It feels like a Scandinavian prison. The staff however kindly let us move into another room of similar payscale that did have a full window on our second night - this was much nicer. The rooms with smaller windows should be priced differently. Location was good in that its a <5 min walking distance to the Central line and near Marylborne, but not in a crowded area necessarily. This means that its not as convenient as some places in SoHo, but also quieter.

What a cute boutique hotel located near marble arch, walking distance to a lot of attractions and close to the underground. All of the staff went above and beyond our expectations we were able to get into the hotel room early, which was very helpful for us. And Dolores, the front staff person who checked us in, remembered us every single time we left and came back and always asked us if we needed anything. The buffet breakfast was wonderful and the workout room was open 24 hours a day. I would highly recommend this hotel.

Excellent stay! The staff were very welcoming and professional. A special thanks to Henry at the reception for being so helpful and attentive—he truly made my stay more comfortable. Highly recommend this hotel!

I booked through Hilton.com as I am a Hilton Diamond Member. I'm not sure if this hotel is aware of the Hilton Honors Program even though it is part of Hilton SLH. We arrived at 130pm and asked for an early check in. Was told the room was being cleaned but almost done, so we had lunch at the lobby restaurant and then checked with the front desk around 230pm and was told the room was still not ready. So we waited in the lobby and went back to the front desk to ask if my room was ready exactly at 3pm, to which the front desk began to respond that it is not quite ready. I immediately reminded her that it's 3pm and suddenly she changed demeanor and quickly got us the room keys. The reason I am recounting this event is because I believe this hotel has a strict policy of no early check ins. I would have preferred they said that upfront instead of getting my hopes up about early check in and make me wait around. This will not be my preferred option for accommodation in London in the future.

Kazuyo was excellent with our Sushi Master Class. Was patient and very knowledgeable. Would recommend this for a nice Saturday evening experience.