Raffles London at The OWO

Visited for our 6 month wedding anniversary. We arrived to a glass of champagne on arrival. Check in was quick, with a warm welcome and room upgrade offered which was a lovely and appreciated surprise. We were escorted to our suite on the 1st floor, and shown on route the various dining options and spa facilities available . Once in our room we were so happy with the suite, spacious and beautifully designed . Welcome treats were awaiting us and a lovely note offering the hotels warmest welcome. We visited the guards bar in the evening and had some great cocktails served by very attentive & friendly staff. Before partaking in dinner in the drawing room. On our second day we visited the spa, a great rway to spend a few hours relaxing and enjoying the 20 metre pool, sauna, steam room and jacuzzi. Highly recommended. Overall the hotel itself is stunning. More time is needed to visit all that the hotel has to offer and the history the building has. It’s truly a gem and one we will return to. The staff were superb throughout, attentive, welcoming, knowledgeable and really do offer first class service. We could not have enjoyed our stay anymore than we did. We have been very fortunate to visit some amazing hotels over the years , but Raffles OWO has to be up there with the best.

Fresh, elegant, and very comfortable, with a nice balance of historic character and modern luxury. The rooms are calm and refined, and the food is consistently very good. The spa is a real highlight and the treatments are a must. The gym is excellent too, honestly one of the few hotel gyms that’s actually well equipped and enjoyable to use. Service was warm and professional overall, with the occasional small delay where you’d expect everything to be seamless. Still, a wonderful stay and somewhere I’d gladly return.

We did the Secrets Walking Tour and Afternoon Tea at The OWO. The tour with Steve was really good and it was clear that Steve is both very knowledgeable and enthusiastic about his subject. Despite the rain the time flew by. The afternoon tea in the hotel was then just as good with the staff being attentive and helpful Would highly recommend trying it

Afternoon tea at The Old War Office - Raffles was an amazing experience. Everything was exceptional. The tea was themed around female spies. Very cleverly done. The food was wonderful and the cakes were exquisite. The staff were very attentive and friendly. Definitely a unique experience.

The OWO oozes history and charm from its beautiful oak panel. Fabulous location, excellent food, top notch facilities etc. But the real reason this 5* hotel is one we will return to time and time again is the OWO team. Probably the best team we have experienced. Thank you for a lovely stay.