Loved the afternoon Tea! Great selection of teas, snacks, and excellent service! Bristi was very sweet and helpful! The strawberry and cream tea was amazing, a must try and very unique! Can’t recommend this location enough! The hotel is amazing as well!

We arrived early the hotel waitresses sat us at our area and explained there was no cocktail available for our afternoon tea due to some problems but we requested after long conversations if they could make us the virgin passion fruit cocktail with alcohol which they agreed it came without garnish we were not happy at all. The scones both fruit and plain were very dry like biscuits and when I called the tall waitress said she would come but I had to then ask the shorter Asian waitress again for more tea she was helpful and polite but no name badge. The afternoon tea was not worth £31.05 which we purchased from Groupon there was no replenishment of sandwiches or. Kard like other afternoon teas only the similar tea that we had already ordered. Not a good experience at all

The Royal Horseguards Hotel is an elegant and beautiful building at Whitehall, overlooking the Thames and the heart of London. Right across the street is the Embankment underground station, and it is a short walk to Trafalgar Square, Parliament, St. James Park and everything central. The staff was kind and attentive, helping us grab a taxi, following up on local reservations, giving directions, and even opening the doors - everything one would expect of a fine hotel. The only drawback was that our rooms had some maintenance issues. There were water stains on the curtain, which we learned was due to a leak that was evident the night of a storm. The carpets were discolored along the walls. Being a tower room, the space was understandably odd-shaped - which meant that in my son's room, the shower was shoulder height, and the view was a brick wall. I might also suggest the room be redone in a more classical theme considering the history of the hotel - the furnishings were quite dated, which usually isn't an issue except that this is a higher-end lodging. We could see that the hotel is undergoing some upgrades, so perhaps these matters are on the schedule. It's a lovely property and I truly hope that it manages to live up to its possibilities.

Fabulous hotel , special family occasion which the staff made really special - food was fabulous couldn’t fault a thing - amazing location to main attractions- staff couldn’t be more welcoming or helpful - lovely relaxed atmosphere , room spotless , bed comfortable - would definitely stay here again big thank you to all the staff for making our stay amazing 🤩

A bottomless lunch Christmas gift bought from Red Letter Days. On arrival we were offered water then asked which drink we’d prefer. It could be changed throughout the meal which is unusual. I stuck with the bubble whereas my friend started in bubbles, finishing on red. Our meals were very nice although getting drunker and drunker we wasn’t too bothered - oh dear. They kept us topped up which was great.