London
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The Rubens at the Palace

London, England

8.6 Deluxe
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About the Hotel

The Rubens at the Palace is the closest you'll get to a sleepover with the Queen without a state visit invitation. The hotel is directly across from the royal residence on property that enjoys a colorful past – the Duke of Buckingham lived here in the 1600s, followed by an apothecary and a Court dressmaker. The Rubens, which was built in 1912, housed the Polish army during WWII and gave respite to exiled Charles de Gaulle. The hotel's decadent – and often equally colorful – rooms and suites are a comfortable home base in the epicenter of London.

Location

The Rubens at the Palace
39 Buckingham Palace Road
London, England SW1W 0PS

Nearest Airport: LHR

Amenities & Services

  • Concierge
  • Room Service
  • Business Services

Reviews for The Rubens at the Palace

Exceptional service and hospitality in the heart of Westminster!

TripAdvisor Traveler Review Rating Reviewed 14 hours ago

Enjoyed an exceptional stay at the Rubens in mid-September. Our family group needed two rooms (Superior King and Classic Double), connecting, with walk-in showers for mobility and a special needs family member. About a year out, I spoke to them about our needs, and the Reservations team was fantastic about sharing the onsite options and booking everything as needed. Upon arrival, the team was gracious, friendly, and went above and beyond to take excellent care of us, even making it possible for us to enter early (though that wasn't guaranteed). Throughout our stay, the team recognized us, assisted us, and generally made us feel incredibly welcome as highly valued guests. In particular, John the doorman was always smiling, ready to help, and became a new friend. The team even made sure we didn't feel rushed when we made plans to check out after attending a morning church service on Sunday. The rooms were beautiful, spotless and quiet; the sitting area with table/chair/mini-sofa in the Superior King was lovely and helpful; and the beds were extremely comfortable. Both rooms also felt quite spacious, of course, knowing that European/London rooms typically trend smaller. The location could not have been better for jumping on a sightseeing bus, using the subway at Victoria station, or just walking around the sights in Westminster. This will be our go-to hotel for London, and I'd encourage you to book without hesitation if the Rubens is on your list of options!

Michele D - North Carolina


Exemplary experience!

TripAdvisor Traveler Review Rating Reviewed 21 hours ago

Had a great stay here, the room was lovely, close to Victoria Station and of course the palace. The staff are exemplary from the first welcome at the door, the super receptionists, the waiting team, in fact everyone you met appeared genuinely pleased to see you! Of course, we had a full English which was perfectly cooked with lashings of tea, lovely! Would definitely go back.

GrandTour22974136813 - West Chiltington, United Kingdom


A lovely very English experience

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Lovely hotel, excellent location next to Buckingham Palace, staff helpful and a pleasure to deal with!

Lee Ann K


Special occasion

TripAdvisor Traveler Review Rating Reviewed 3 days ago

We had the most fantastic night at the Rubens in late September. The room was ideal, the atmosphere in the bar in the evening was lovely with a live singer. We went for a special occasion and we were treated with the upmost respect and kindness by all staff members. Thank you to all at the hotel for the warm welcome and service.

Alice H


Class Hotel

TripAdvisor Traveler Review Rating Reviewed 4 days ago

Very friendly and professional hotel. Beds are very comfortable!

Matt B


Read more reviews or write a review

We were simply blown away by every single detail.
-M. Otai


I just returned from an amazing 6 nights at The Rubens. My trip was for business and at the last minute, I had to bring my baby along. This worried me greatly, but thanks to the wonderful staff of the hotel, my week went off without a hitch. The staff couldn't have been any kinder, more helpful, or professional. From the moment we arrived, special attention was paid to the baby and any assistance I needed. There is no doubt that I will be returning to this hotel. It has won a special place in my heart.
-Dr. K. Greene


Our package at the Rubens at the Palace let my mother and me live like a queen. From the flowers in the room, the beautiful suite, the daily high tea, the staff - everything was a deluxe vacation opportunity. My previous vacations to London pale in comparison to this experience.
-P. Conway


I stayed at the hotel and found it to be delightful. It was a good, central location with comfortable, well-appointed rooms. The staff was outstanding, and the food was quite good. I would definitely stay there again!
-L. Read


I can't say enough about the amazing service at the hotel. Everyone was so friendly and helpful whenever we had questions or needed help. The concierge was wonderful and went out of his way to come check on us and see how our day our was turning out. It made us feel very welcome and almost like family! The room was very comfortable, the food in the bar was great, service was amazing. We'll stay here again!
-K. O'Brien


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