Shangri-La The Shard, London

I searched for a place that was within walking distance to Tower Bridge and also could possibly have a view from our room. Shangri-La- The Shard did not disappoint! We were greeted immediately getting out of our cab (tip, if flying into Heathrow it’s worth either getting an Uber or arranging a pick up through the hotel. The black cabs charge a fortune) At check in we were upgraded from our city view room to an iconic view! From our room we could see all of London! It was gorgeous. Within 30 min we had a knock on our door and were given a welcome cake to enjoy. We were pretty tired from our long flight so opted to do in room dining. Hubs had the rib eye, cooked to perfection. I had the fish and chips, amazing. We were worried the food would come to us a little cold since it was room service. Nope! It was nice and hot. Turn down service was offered, we declined but she was very sweet and still gave us a couple pieces of chocolate. We called concierge and reserved a car for the morning to take us back to Heathrow. They made sure the car would accommodate our luggage and we had confirmation within an hour. When morning came, concierge called us 15 min before the car was to arrive to make sure we were up and if we needed any assistance. The entire staff was attentive and made sure our short stay was wonderful. If we are ever back in London, this is where we will stay again. Our next trip, I will check to see if there is a Shangri-La near.

Just come back from our weekend away at the most beautiful hotel for our 14th anniversary . From the moment you walk into the hotel your welcomed by every friendly worker in there , when getting off the lift your greeted even more everything running so smoothly.

Our two night stay at this Shangri-La property was totally outstanding. The iconic Shard rooms have the most amazing view of the city of London. Add the professional staff, and you have a truly five star stay. It made the blessing of our marriage very special, and we look forward to another stay very soon!

What makes Shangri-La memorable is the service we enjoyed from the meet and greet to check in to concierge services and finally to all the small, special details that housekeeping tended to. The buffet dining and wait staff were also exceedingly friendly and attentive. It's a luxury property that will not disappoint.

Word class experience one where I keep going and keep highest levels of standard at all times. Will keep using in the future.