St. James' Court, A Taj Hotel

From start to finish this hotel was just amazing. The staff went over and above ! As it was a 40th birthday trip I got an upgrade with cake & balloons in my room. We ate in the restaurant and the food was exceptional, breakfast was amazing one of the best yet ! We are already planning our mother’s 70th birthday trip ! Couldn’t recommend this hotel enough , between location , staff & food it was perfection at its best !!

If you are in London and you wanna feel homely and want to cherish the Indian vibes right in the heart of the city. St James is walking distance to Buckingham Palace and the closest high street is also walking distance. The staff is mainly Indian, the food served a breakfast is yummy and has Indian options. Well if you are celebrity crazy then you can find your self dining with your favourite Bollywood star, cricketers or even Influencers at the cozy and nice breakfast area they have. We booked for 3 nights and extended our stay by a day. Unlike many other hotels across London Taj does not really charge you on things like an Adapter or does not push your bill if there is an hour delay in your check out. India hospitality you see :) Why a 4? Well the Taj we are used to is grand, has the most palatial lobby across the globe, but this Taj is a bit cozy, the lobby is small, the rooms are small but it is because it’s in central London and to me it looked that it’s a building which was converted into Taj.

We had an amazing stay at the Taj. The location is ideal and quiet and the facilities are great. The staff went to every effort to ensure we had a comfortable and pleasant stay. Prativa at reception was warm and welcoming and Matsan in the concierge was extremely helpful. We had the superior executive room booked. It was spacious and great for my 5 year old daughter. Overall, great stay, friendly staff and the court yard is a perfect and tranquil place to chill and relax!

I stayed here for 5 nights with my husband and our daughter. The staff in this hotel are all absolutely fantastic - they made us feel like royalty and this is one of the best experiences of customer services we’ve had, and we travel a lot. The breakfast is delicious and they take food allergies very seriously - thank you for taking such excellent care of our daughter who has a peanut allergy - we were extremely impressed with the staff. The bedrooms were changed and refreshed daily and to a high standard of cleanliness. Lots of free water bottles provided. WIFI worked great when I was working and they gave me a key to the business center. The location is perfect - you can walk 25 mins to the West End through the park or take Victoria tube which is an 8 mins walk. Our only complaint from the entire stay is that the eggs cooked to order at breakfast took quite a while to arrive, but that’s literally it. I highly recommend this fantastic hotel for its outstanding customer service.

Fantastic hotel location; disappointing facilities and service. The Sunday buffet brunch did not deliver on service or atmosphere. The unorganized, erratic service was not pleasant, even though the overworked servers were trying. The front desk promise to call us when the room was ready was not followed, and there was no concern or apology when we retured after 330 to check on room status. One of the 2 elevators was not working for our entire stay; this made for long wait times each trip to or from the room. Our floor had plastic covering the hall carpet that made rolling suticases challenging. There was no security latch on the room door even though there was a sign announcing one. The room overall was comfortable and clean despite the hallway and latch issues. There was no turndown service. The bell staff was helpful with luggage storage and tips for sightseeing. The highlight of the stay was dinner in The Ming restaurant, where both quality of food and service were exceptional.