St. Pancras Renaissance Hotel London

My aunty and I had a wonderful time at the spa at St Pancras London. It was the best massage I've ever had (by Zita) and we received excellent customer service (lead by Alyssa in reception). The spa had a lovely, calming atmosphere and we felt genuinely relaxed when we left! Thanks all, will definitely be returning.

As regular visitors to London, the St Pancras Hotel has long been at the top of our list of places to stay, so we booked well in advance. From the moment we arrived, we were greeted by a friendly and welcoming team who couldn't have been more helpful throughout our stay. A special mention goes to Sheina, who kindly helped us secure a room with a fantastic view overlooking St Pancras Station. It really made our stay even more memorable, and her excellent customer service was greatly appreciated. The room was beautifully decorated, and I believe the bathroom had been recently refurbished, as it was modern, stylish, and immaculate. Every aspect of our stay exceeded our expectations. I would highly recommend staying here. The service, facilities, and overall experience were outstanding, and we will certainly be returning on our next visit to London.

Great hotel with a gorgeous front entrance but really only accessible by car. Everyone will tell you to AVOID THE STEEP FRONT ENTRANCE AT ALL COSTS and take the elevator to the Grand Terrace or whatever they call it but it is not well marked (even though obvious in hindsight) so you end up in the London Underground and eventually on busy Euston anyways. Someone will slip and fall and luggage will go rolling back into Euston Road traffic and then you will wonder where the hell that elevator is.

We came to stay for one night before catching the Eurostar to Paris. It got our trip off to a wonderful and luxurious start. A very opulent and comfortable hotel that met our expectations of luxury!

This is a mid tier hotel asking five star prices. The historical details are beautiful and the location is perfect, but for the price, the rooms and overall experience is very lacking luster. The room was very standard but the bathroom had peeling paint and mold. The lobby smelled hugely of fish and huge fans that just blew it around. The pool is cute and historic but only allows for children to be in the pool for two 2-hour slots a day, even when it’s totally empty. I’d highly recommend the inverse; have specific times without children for two hours and let families who paid a significant price the ability to utilize the resources they paid for. The cleaning staff didn’t reset the alarm clock, so it went off at 6 am. Then, house keeping knocked at 8 am. I am fairly confident that this is not standard timing, and certainly woke is all. Overall, I’d recommend popping in for a look at the lobby and staying across the street at The Standard.