The Stafford London

It has been 50 years since my last time at Stafford hotel, but after returning yesterday with my daughter I had to give a special mention to PK (Pankaj) for his outstanding customer service. His hospitality was fantastic, and he truly went above and beyond for us. He is a real asset to this hotel. Also a special mention to the American bar staff who were very friendly too. Alain

Hospitality is a hallmark of Filipino culture. So, I think I know a thing or 2 about that H word. As soon as we stepped out of our ride, we were greeted with,” welcome home” which was unexpected but heartwarming. It’s usually, “welcome to (name of establishment)”. There were 6 of us and we were taking different rooms. There were enough staff to take us to our rooms and acquaint us with the amenities of Stafford Hotel, We were treated royally all the days we were there. Staff were professional but our interaction with them was congenial and warm whatever time of day or night. It starts from the top, I’ve heard it said. I researched the background of Stafford’s General Manager, John McLean. He has an impressive experience running five star properties all over the world and it shows. While there, ask to see the wine cellar and its impressive collection of fine wines. More than that, it has remnants of world war 2 history which I find really interesting. Check out the American Bar, one of the longest surviving American Bars in London. Ask about the memorabilia on display while you enjoy your expertly crafted drinks and small bites like we did. The Sunday Roast is a must! There were well traveled foodies in our party. We all agreed that every course was a treat to the eyes and the palate. The next time we’re in London, I have no second thoughts about staying at Stafford again. I highly recommend.

I’ve been to London many times but not in many years. I’m staying at the Stafford Hotel it is perfect. My junior suite is great. The staff are wonderful. The American bar is the best sophisticated bar I’ve been in for years This year I’ve been to Splendido in Portofino and here. I highly recommend them both. They are perfect.

Seasoned traveler here and nothing compares with the luxurious accommodations that come with the warm feel of being home that The Stafford has to offer. The service is welcoming and attentive, the food absolutely glorious and the cocktails are beautiful. We had Sunday Roast with the new chef Michael Caines at the helm and it is definitely an experience not to be missed! Breakfasts always exquisite and fresh. Everything is on point. Second time staying here and it has only gotten better (which we thought impossible since they were fantastic last year!) and we will always choose this home away from home whenever we are in London!

The hospitality was above and beyond!! Quaint, charming, historic London (in the best location) without it feeling too pretentious. Will definitely be going back.