The Stratford Hotel

I recently stayed at The Stratford Autograph Collection for 9 nights and had a fantastic experience. I had used my Bonvoy suite upgrade vouchers, and to my surprise, they were accepted for the entire duration—something that’s never happened before for such a long stay. It really felt like top-notch Ambassador Elite recognition. We were upgraded to the Manhattan Suite, which was a real treat. Check-in was smooth, quick, and friendly—exactly what you want after a long journey. The suite itself was spotlessly clean, beautifully designed, spacious, and filled with natural light. The bed was incredibly comfortable, and overall the room was just a great space to come back to every evening. The breakfast spread each morning was more than decent, but what really stood out was the service—attentive, warm, and consistent throughout the stay. We also spent a few evenings at the lobby bar, which had a great vibe and some seriously skilled bartenders who clearly knew their craft. While the hotel isn’t in central London, the location is still super convenient. It’s right next to Stratford station, so getting anywhere in the city is easy and quick. All in all, we had a really enjoyable stay and I’d absolutely recommend this hotel—especially for Bonvoy elites looking for a great London base with standout service and style.

Every staff member we spoke to was lovely. Verrine in particular but all them outstanding from reception, to housekeeping. The room was gorgeous. So clean and everything you could want. Amazing shower. Very quiet, especially considering how built up it is surrounding it. Right next to Westfield and less than 10 minutes to London Stadium. Car park (not subsidised) in the next building. Train station across from it. If I could afford it I would 100% return. It’s pricey but I loved every second of it. Thank you

The hotel is lovely. The rooms are great, comfortable bed and quality toiletries in the bathroom. The service in the restaurant really let the experience down. The coffee was terrible and if you wanted an americano you had to pay for it. Even that was not a good coffee and given the price of the hotel, god coffee should be standard.

Ash the gm went above and beyond in his attentative handling of our booking.. this has been our 3rd or 4th time at the hotel.. the breakfast is always on time,,plenty of quality food and the staff are always friendly and professional. Reception staff very prompt also..

We stayed for one night on the Abba Voyage Package. We were impressed by all staff we encountered. The welcome was friendly and courteous. Particular thanks to Simona who served our lunch and to the manager who served our breakfast , whose name I didn’t quite catch. Such a comfortable bed , quality bathroom toiletries and fluffy towels. The high floor with a view over the city was a lovely bonus. Happy to highly recommend the hotel and the Abba Voyage package.